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May 14, 2026
Question

Fixed Asset Manager Server Busy

  • May 14, 2026
  • 1 reply
  • 4 views

Hello,

I'm currently running QuickBooks Enterprise Solutions 24.0 on Windows Server 2022

Whenever I open Fixed Asset Manager through Company > Manage Fixed Assets, the programs opens but after a moment pops up the warning "Server Busy. This action cannot be completed because the other program is busy. Choose 'Switch To' to activate the busy program and correct the problem"

Clicking 'Switch to' causes the program to open the start menu. Clicking 'Retry" causes the error to recur.

What I've tried so far:

  • All fixes in QuickBooks Tool Hub
  • Repairing the program through the Install Wizard
  • Adding exemptions for QBW.exe, QBfam25.exe, the public documents Intuit folder (company files), and the program data folders
  • Disabling Windows Defender
  • Ending any tasks accessing the company file through Resource Monitor
  • Restarting QuickBooks related services

I have yet to try restarting the server since it takes over an hour to restart.

Any help would be appreciated. 

1 reply

May 14, 2026

I forgot to mention in my original post, the company file and application are running on the same machine, not though the network. The server computer is my workstation. 

I've also tried setting QBfam25.exe to run as an administrator and running in compatibility mode. No change in the error.

SIAB
Level 2
May 15, 2026

Install the trial version to isolate the problem.