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J
JC5970
New Member
June 30, 2026
Question

Mandatory Password Reset

  • June 30, 2026
  • 1 reply
  • 0 views

I received this response to a question I had the other day:

     “QuickBooks Desktop Pro 2021 doesn't display the exact number of days left on your 90-day login session. Once it expires, you will just be prompted to log back in         with your username and password when you open your company file. This login session is completely separate from the mandatory 90-day password reset. The             password reset is a strict security requirement where QuickBooks asks all users to create a new password every 90 days to protect your data”. 

Regarding the 90-day mandatory password reset, I’ve read about people being completely locked-out of the program and they have had to contact Intuit for support.  Is this something that typically happens, being completely locked out of the program?
 

1 reply

G
GenieBabe_LQuickBooks Team
QuickBooks Team
June 30, 2026

Yes, customers or users who get locked out generally need to contact Intuit Experts to regain access since the program cannot bypass password protection for security reasons.

 

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