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M
mogent23
January 13, 2022
Question

Register for Bill Entry Errors

  • January 13, 2022
  • 2 replies
  • 2 views

I tried to enter a Memorized Transaction for a bill, and the register is nearly invisible. I can click on a line, and see the account, but it disappears when you tab or go to the next line. I am unable to see any amounts in the breakdown, therefore cannot edit them. I am unable to adjust columns, and the drop-down arrow disappears as soon as I mouse to it. The blank lines move in front of recent transactions, and I can sometimes see the Class at the opposite end of the line. Has anyone seen or been able to fix this? Thanks! 

2 replies

M
Mark_RModerator
Moderator
January 14, 2022

Hello there, @mogent23.

 

Let me clarify some information on your concern and help you from there.

 

Are you trying to adjust the columns in the Bank Register when creating a memorized bill transaction? If so, you won't be able to adjust the columns from there. Also, the class column on the register is unavailable.

 

To be able to create memorized bill transactions and adjust the columns, you can utilize the enter bill option. Here's how:

 

  1. In your Quickbooks Desktop, go to the Vendor menu and select Enter Bills.
  2. Select the vendor from the drop-down.
  3. In the Expenses section, enter the necessary information in the field. You can adjust the columns by hovering your mouse into the 3 vertical dots and dragging it.
  4. Click Save. 
  5. Then, select Memorize. Enter the name of your memorized transactions and fill out the information on how to want it to work.

 

I'm adding this article to learn more about memorizing transactions: Create, edit, or delete memorized transactions.

 

You might want to run and customize reports in QuickBooks Desktop. This will help you review all your sales and expense transactions made in Quickbooks.

 

Should you need any additional assistance memorizing transactions, you can leave a comment below. I'll be sure to get back to you, @mogent23.

M
mogent23Author
January 14, 2022

Thank you for your detailed reply! I have been trying to come up with key words to help my issue be understood. It really has nothing to do with Memorized Transactions, or my bank register. When entering a bill, or an MT, the accounts and columns at the bottom where you break out the expenses is almost invisible. That is where I am unable to see any amounts, only the account on the line. If I tab, it goes completely off screen, and the lines bleed out past the side of my screen. I am unable to adjust the columns because there is only one, and it does not drop down. I added a screenshot where you can see at the bottom right where the columns leave the screen. I cannot access the columns visually, and when I tab, it will eventually show an account, but no other fields. Fields may be a better word to use, I am sorry if it is unclear, and appreciate your time, and help so much! 

R
ReymondOModerator
Moderator
January 14, 2022

Thanks for getting back and sharing a screenshot, @mogent23.

 

Base on the image that you've shared, it seems that the error is within the Bill window. There might be a minor data damage in your company file that's causing this behavior.

 

Let's perform some basic troubleshooting steps to clear this out. 

 

To start, update QuickBooks Desktop (QBDT) to its latest release. This will keep your software up-to-date so you always have the latest features and fixes. Here's how:

 

  1. Go to the Help menu and select Update QuickBooks Desktop.
  2. Go to the Update Now tab. Tip: You can select the Reset Update checkbox to clear all previous update downloads.
  3. Select Get Updates to start the download.
  4. When the download finishes, restart QuickBooks.
  5. When prompted, accept the option to install the new release.

 

If you're still getting the same error, fix QBDT using our repair tools.

Moreover, you can check out our Year-End Guide for QuickBooks Desktop. This will provide you with some info on what you'll need to do when closing your books and preparing for the new one.

 

Should you have any follow-up questions or concerns, don't hesitate to post again here in the Community or leave a comment on this thread. Take care and have a good one. 

M
mogent23Author
January 14, 2022

Thank you! Still have not found the fix, but great advice. As my coworker shares the Company File, and can enter bills without issue, I wonder if Windows or Parallels is causing me a problem. I will keep trying, and let you know how I resolve. Thanks Again! 

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