How do I turn off or reduce the ads and marketing pop-ups in QuickBooks Online?QuickBooks Online doesn't currently have a single setting that turns off all in-product ads, and that's understandably frustrating when you're trying to work. What you can do today is dismiss each ad so it stops showing, tell the team you want an off-switch through feedback, and add a browser pop-up blocker to cut down on some of them.Turn off personalized ads (the strongest setting) This is the closest thing to an off-switch, and it's the step most people miss.Select Settings (the gear icon), then Account and settings.Go to the Advanced tab, then select Marketing preferences. This opens your Intuit account.Select Preferences, scroll to Personalized ads, and switch off both Intuit products and services and Third-party products and services.Your preferences save automatically; the change can take up to 48 hours to fully take effect.Two honest notes: this reduces personalized promotional content rather than removing every message, and it's available to regular users but not to Accountant-user logins.Dismiss ads as they appearFor anything that still shows up, closing it is quick.When an ad or pop-up shows, select the X or No, thanks.That dismisses that specific ad. If the same one reappears on a screen you revisit, dismissing it again is currently the way to clear it.Ask for an off-switch (this is the real lever)The supported way to push for a way to disable ads is to send product feedback, which goes to the team that decides these controls. Go to Settings (gear icon), then Feedback, describe what you want (for example, a setting to turn off promotional pop-ups), and submit: Submit feedback about QuickBooks Online.Reduce pop-ups with your browserA browser blocker catches some of what's left.Select the lock (or site info) icon to the left of the address bar.Open Site settings (Chrome) or Permissions for this site (Firefox).Set Pop-ups and redirects to Block. In Safari, use Safari, then Settings for This Website, and block pop-ups.Heads-up: a browser blocker stops some pop-ups but won't remove every in-product ad, since many are built into the QuickBooks interface rather than served as browser pop-ups.If a specific ad keeps interrupting a particular task, tell us which one and where it appears, and we can pass that detail along with your feedback.

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Turn off quick book ads

Forum|Forum|2 years ago
June 23, 2024
21 replies
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QuickBooks Online

Best answer by sofiamdc-2341

How do I turn off or reduce the ads and marketing pop-ups in QuickBooks Online?

QuickBooks Online doesn't currently have a single setting that turns off all in-product ads, and that's understandably frustrating when you're trying to work. What you can do today is dismiss each ad so it stops showing, tell the team you want an off-switch through feedback, and add a browser pop-up blocker to cut down on some of them.

Turn off personalized ads (the strongest setting) This is the closest thing to an off-switch, and it's the step most people miss.

Select Settings (the gear icon), then Account and settings.
Go to the Advanced tab, then select Marketing preferences. This opens your Intuit account.
Select Preferences, scroll to Personalized ads, and switch off both Intuit products and services and Third-party products and services.
Your preferences save automatically; the change can take up to 48 hours to fully take effect.

Two honest notes: this reduces personalized promotional content rather than removing every message, and it's available to regular users but not to Accountant-user logins.

Dismiss ads as they appear

For anything that still shows up, closing it is quick.

When an ad or pop-up shows, select the X or No, thanks.
That dismisses that specific ad. If the same one reappears on a screen you revisit, dismissing it again is currently the way to clear it.

Ask for an off-switch (this is the real lever)

The supported way to push for a way to disable ads is to send product feedback, which goes to the team that decides these controls. Go to Settings (gear icon), then Feedback, describe what you want (for example, a setting to turn off promotional pop-ups), and submit: Submit feedback about QuickBooks Online.

Reduce pop-ups with your browser

A browser blocker catches some of what's left.

Select the lock (or site info) icon to the left of the address bar.
Open Site settings (Chrome) or Permissions for this site (Firefox).
Set Pop-ups and redirects to Block. In Safari, use Safari, then Settings for This Website, and block pop-ups.

Heads-up: a browser blocker stops some pop-ups but won't remove every in-product ad, since many are built into the QuickBooks interface rather than served as browser pop-ups.

If a specific ad keeps interrupting a particular task, tell us which one and where it appears, and we can pass that detail along with your feedback.

L

lin_jcaj

Level 9

The option to completely turn off the QuickBooks ads is currently unavailable, doug12.

QuickBooks Online (QBO) offers various ads to create awareness of its features. While you can't disable pop-ups, you can consider closing them by clicking the X or No thanks buttons.

Additionally, you can use a pop-up blocker extension to effectively manage pop-ups in QuickBooks, improving your interface and navigation experience. I'll show you how.

Click the lock icon to the left of the address bar.
Select Site settings (Google Chrome) or Permission for this site (Mozilla browser).
Hover to the Pop-ups and redirects section, and choose Block from the drop-down menu.

Here's how for the Safari browser:

Open your Safari browser.
Click Safari, then Preferences.
Select Websites at the top
Click Pop-up Windows on the left sidebar
Then click Block in the pop-up menu for the website.

Further, you can generate reports to get a quick overview of your business.

You can reach out to us again if you have any more questions about the QB ads or other concerns. I'm here to help.

D

Denis D

We should close all Intuit adds over and over and over again...

D

doug12Author

thank your reply

FishingForAnswers

Level 4

I would say that the best solution would be to drop QBO like a boiling potato and go back to Desktop, but honestly... they're starting to show up there in force too.

T

tonyw12

QBO needs to add a feature where you can select "not interested" and not have the same type of service or feature ad come up again. I do not need an ad everyday asking if I want a business loan, or add a live accountant help or whatever else they are trying to upsell. I am already spending plenty of money every month for their service. It feels like paying a premium for a streaming service and still having to watch commercials!

J

JamaicaA

QuickBooks Team

An ad-free experience allows you to manage finances with greater ease and satisfaction, tonyw12. I can help you request this functionality from our developers to make financial management feel more professional and focused.

The pop-ups are displayed to assist users in effortlessly exploring QBO. I recognize that subscribing to a premium service is often an investment in productivity, security, and advanced capabilities. To have an ad-free environment while conducting business, I recommend submitting a request regarding an option where you can set your preferences to decline promotions.

Here's how:

Go to the Gear icon at the top.
Under the Profile column, select Feedback.
Share your suggestion regarding the missing notification, then click Next.

Keep an eye on your suggestions on this website and visit our blog for recent developments.

Additionally, check out this page for more information on what's new with QuickBooks: Firm of the Future.

Moreover, browse the topics in this link for more tips and resources while working with QuickBooks: Help articles, video tutorials, and more.

Providing an ad-free experience allows you to do your tasks without distraction. Your insights can contribute to the program's advancement and simplify the navigation. We look forward to facilitating a smoother performance for you.

sofiamdc-2341

Answer

Community Manager

How do I turn off or reduce the ads and marketing pop-ups in QuickBooks Online?

QuickBooks Online doesn't currently have a single setting that turns off all in-product ads, and that's understandably frustrating when you're trying to work. What you can do today is dismiss each ad so it stops showing, tell the team you want an off-switch through feedback, and add a browser pop-up blocker to cut down on some of them.

Turn off personalized ads (the strongest setting) This is the closest thing to an off-switch, and it's the step most people miss.

Select Settings (the gear icon), then Account and settings.
Go to the Advanced tab, then select Marketing preferences. This opens your Intuit account.
Select Preferences, scroll to Personalized ads, and switch off both Intuit products and services and Third-party products and services.
Your preferences save automatically; the change can take up to 48 hours to fully take effect.

Two honest notes: this reduces personalized promotional content rather than removing every message, and it's available to regular users but not to Accountant-user logins.

Dismiss ads as they appear

For anything that still shows up, closing it is quick.

When an ad or pop-up shows, select the X or No, thanks.
That dismisses that specific ad. If the same one reappears on a screen you revisit, dismissing it again is currently the way to clear it.

Ask for an off-switch (this is the real lever)

The supported way to push for a way to disable ads is to send product feedback, which goes to the team that decides these controls. Go to Settings (gear icon), then Feedback, describe what you want (for example, a setting to turn off promotional pop-ups), and submit: Submit feedback about QuickBooks Online.

Reduce pop-ups with your browser

A browser blocker catches some of what's left.

Select the lock (or site info) icon to the left of the address bar.
Open Site settings (Chrome) or Permissions for this site (Firefox).
Set Pop-ups and redirects to Block. In Safari, use Safari, then Settings for This Website, and block pop-ups.

Heads-up: a browser blocker stops some pop-ups but won't remove every in-product ad, since many are built into the QuickBooks interface rather than served as browser pop-ups.

If a specific ad keeps interrupting a particular task, tell us which one and where it appears, and we can pass that detail along with your feedback.

How do I turn off or reduce the ads and marketing pop-ups in QuickBooks Online?

How do I turn off or reduce the ads and marketing pop-ups in QuickBooks Online?

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