Unchecking "billable" does NOT work. (QB Desktop Premier Contractor Edition 2020)

Forum|Forum|5 years ago
July 14, 2021
2 replies
21 views

I see posts from 3 years ago that indicate the problem "solved" but it is definitely NOT! I have done all the steps to supposedly insure that the billable field does not automatically default to "billable" but it still does. So I always have to uncheck this before saving and closing an entry.

But MOST frustrating is when adding "details" to bank feed transactions, I always make SURE to undo the check mark in the "billable" field. Yet they ALWAYS end up marked "billable".

Why after all this time of users complaining, and being assured that technical support is "working on the problem" is it obviously NOT being worked on?

Rant over.

QuickBooks Desktop

BigRedConsulting

Level 15

The bank feeds feature has a long list of issues Intuit has elected not to fix. It' doesn't play well with other QB capabilities either.

Also, I'm not aware of a setting that will cause the billable status to always be set to non-billable. Do you see such a setting?

pjmitchell55Author

At home with no access to QB, but there is something in Time & Billing where you make sure that "billable" is not checked. The procedure has been mentioned in numerous posts over at least the last 3 years. People complain that it doesnt work. QB people say they are "working on it". For at least the last 3 years. If it is something they can't change, they should just say so.

pjmitchell55Author

Sorry - it's under Preferences - Time & Expenses - Company Preferences - Invoice Options. THen there is a box "mark all expenses as billable". So you would think that if it is NOT marked to mark, then it would remain unmarked.

Scot Schoeppler

I have the same problem and many more Intuit is all about marketing and not about developing decent software I find bugs all the time and call no support and shockingly get no support.

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