Failed / returned vendor billpay - how to record?
We use quickbooks billpay to pay many of our vendors. One vendor provided the incorrect ACH info, so the payment was returned. We then re-issued it with the correct ach info. I’m not quite sure how to account for the multiple transactions, and am looking for assistance.
Under the vendor, I see:
3/13 - Bill - Vendor 1 - Paid - $7600
3/16 - Bill Payment - Vendor 1 - Voided - 0 (this was done automatically by qbo admin service)
3/31 - Bill Payment - Vendor 1 - Applied - $7600
This seems okay.
In the bank feeds, however, it reads like this:
03/17/2026
INTUIT BILL_PAY (Payee - Quickbooks Payments)
-$7,600
QuickBooks Payments
Added to: Expense 03/17/2026
<NEED CATEGORY>
03/30/2026
INTUIT REFUND (Payee - Quickbooks Payments)
$7,600
QuickBooks Payments
Added to: Deposit 03/30/2026
<NEED CATEGORY>
04/01/2026
INTUIT BILL_PAY Vendor 1
-$7,600
Vendor 1
Matched to: Bill Payment 03/31/2026
20000 Accounts Payable
Should I just stick the first two transactions (from 3/17 and 3/20) in a clearing account, as they’re essentially a wash? Leave the payee as quickbooks payments for both? Any assistance is appreciated.