QuickBooks checking

Forum|Forum|3 years ago
December 9, 2022
1 reply
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QuickBooks has received payments from our clients. QuickBooks checking has deleted our account but holds the payments from our clients. We have spent nearly 9 hours in several attempts to find out how we can get this money from our clients that they are holding for nearly 3 months. Anybody know how we can retrieve our clients payments? QuickBooks checking says there’s nothing they can do and have put in three or more tickets that are expedited and still never get a phone call back. Do we have to hire an attorney or is there someone in this company that can release our funds to us?

QuickBooks Online

Just_me

Level 3

If you use the search bar at the top of any page here in the community, you will find a disturbing number of QB customers in the same boat. Most, after a few weeks of being told their funds will be released, or whatever, find out that QB/ Intuit have NO intentions of releasing the money and are making them wait over 200 days to collect the funds from their state.

I suggest reporting them to the FTC and BBB. Get an attorney, if you find it necessary.

Good luck.

MirriamM

QuickBooks Team

This isn't the kind of experience we want you to have, @Forester247.

I've reported your issue, and rest assured that someone from our Tier 2 team will take a look at your case and will be reaching out with the next steps once they've fully reviewed your account.

Please don't hesitate to post again here in the Community if you have other concerns about QuickBooks. We're always ready to help.

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