QuickBooks Q&amp;A

mabonga

Why the mobile app doesn't have same options and tabs as the PC version?,I wanted to add PO but no option available, same as to search for payment from bank transactions

Mobile app options vs web

Johan7

can i create card payment link

how to create payment link so clients can pay with bank or credit cards

celar0620

i don't see the csv sample for juornal entry import

No text available

ross-hutchisonrsa

I have already paid a bill and entered this into QB. i then took the goods back to the supplier who refunded the funds in my bank account. How do I enter this in QB?

How do I enter a supplier refund in QB?

Frostieg1

when I try to access the supplier function, quickbooks online sends a page unresponsive message. how do I solve this?

I am trying to add a bill but the system is terribly slow. My internet connection speed is 75Mbps

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trevor6

Why do I get the following message: Exchange Gain Loss account cannot be modified

I have changed the Account type to "Other Income" instead of Other Expenses

Africa-Equipped-Services

How do I allocate a payment as credit on a customer's account?

No text available

allas

manually reading receipts in, program doesn't want to accept current expense accounts that have always been working. none of the receipts that i review work?

No text available

mokhosi

How do I send invoice as attachment instead of it appearing on the body of the email?

How do I send invoice as attachment instead of it appearing on the body of the email

Why is the reports app not responding?

When clicking on the reports APP, there is no response from the system for Standard, Custom or Management reports. In the dropdown only Financial planning is functional?

unable to resubscribe because of error code 81594

sonita-kruger

Why was the platform changed now it is not user friendly - where can I find all my previous invoices

Where is all the previous invoices

I am drawing a Balance sheet report as at end Dec 2025, however when printed it shows a date as at the end of Dec 2024. How can I fix this?

Retha-Wiid

Reports

lindie-llacounting

Can I set up the quote to reflect the banking details for payment from the client?

No text available

When I try to log into my online account, I get an error message 404. How do I access my account, even if it is to check if I need to make subscription payment

johanolwagen632

Manage Your Account

I can ot log into my account due to an error message. I cannot get hold of anyone by phone and all my queries are answered with cannot find your query

Any of you keep getting the following message on Bank Transactions?We can't connect right nowTry refreshing. If that doesn't work, check back later.

tanya-finelineso

Banking

No text available

accounts645

expenses transactions appear in profit & loss report but not on the trial balance

No text available

ctavalveservices

Account activation please

No text available

I have synced Excel to QuickBooks. I would like South African rands. I'd like ZAR as an option when combing reports from 2 business. how do i set this up?

No text available

accounts644

can i change the subscription payment to intuit from card to debit order? if so how do i do this?

No text available

I want to quit Quickbooks but i keep getting a Bot. My bank does not support it.

marthiehauptfleisch

Banking

No text available

Hello, I had an acount for the following company but it is not showing up as canceled and i would like to re activate it.

rudioosthuizen1111

Manage Your Account

No text available

simonclub

I cannot create an expense from either my app or pc after taking a snap of the bill. It does not ask for payment details.

This has never been an issue before. It will create the bill but will not allow me to create the final expense.

nickie4

Is it possible to process negative invoices? I would like to put customer returns and new purchases on one invoice even if we owe them at the end.

We are a retail store. If customers return items and buy new items simultaneouly, I would like to put it all on one invoice even if the result is we owe them money. Currently I can only do this if their new purchases exceed the return. Going into credit notes and then invoices is complicated for the staff and ends up with errors