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October 7, 2023
Question

How to print estimate now

  • October 7, 2023
  • 1 reply
  • 3 views
What happened to the preview estimate and print estimate option? I just got to a point where I could move quickly and now I can't even print off my phone.

1 reply

AldritchM
October 7, 2023

Hi, We would like to thank you for coming to our Community space, @Flowerchick.

 

I understand the inconvenience of not having the preview and print estimate options. I would like to share my insights into troubleshooting if this is a mobile application issue. Let's start resetting the data in your mobile app:

 

Here's how if you're using IOS:

  1. Tap on Menu option, then click the Gear icon at the upper right of the screen.
  2. Under the account section, tap on Refresh Data. Note: A message will appear stating, “Caution. If there was a problem getting your latest QuickBooks Online data, you can refresh it now. It may take a few minutes.”
  3. Tap Refresh to confirm.

Here's how if you're using Android:

  1. Tap on Menu and tap the Gear icon.
  2. Under Settings, find the Refresh Data and hit.
  3. Tap YES  to confirm.

 

Once done, you can power cycle the mobile app and check if you can print the estimates. Also, restarting the device. If you still encounter the same issue, I recommend reinstalling the mobile app.

 

Another workaround is to log your QuickBooks (QB) account in the device's browser.

 

If you want to check more about the functionality of the QuickBooks Online (QBO) App, check this link to know more: Compare mobile app features.

 

Please don't hesitate to post if the issue persists. I'm just one post away. Have a good day!