How to refund a customer

Hi, Buckyccc.

I'm here to help with learning how to refund a customer. If you need to return your customer's money, don't worry. Here's how to record a refund for an item or service.

1. Select +New
2. Select Refund receipt or Give refund
3. Select the Customer drop-down, then select the customer you want to refund.
4. Select the Refund From drop down, then select the bank you deposited the payment for the invoice too.
5. Add all products or services the customer returned in the Product or Service column
6. Make sure to fill the quantity, rate, amount, tax, and other fields accordingly, then select Save and close.

I also found a great guide you can use as a reference that also includes a video: Refund a Customer in QBO. I'm here as well to help if you have any questions. Simply reply below at any time to reach me.