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1 reply

Moderator
July 30, 2020

Hello, preamblewines. 

 

Thank you for reaching out to the Community. As much as I love to help you, but I'm a little bit confused. Are you referring to your monthly billing subscription in QuickBooks Online? If yes, I can walk you through on how to view it:   

 

  1. Click on the Gear icon, and the Account and Settings.
  2. Choose the Billing & Subscription tab.  

 

 

 

 

  

 

 

But if you're being charged twice or more than what you've expected, I suggest reaching out to our Customer support team to verify where those charges came from. They have the tools to pull up your account securely. Here's how to reach them. 

 

  1. Sign in to your account.
  2. Click Help on the upper right menu.
  3. Click Contact Us.

 

However, if you referring to update your billing and subscription, you can refer to these articles for more detailed information:  

 

 

Fill me in if you have any other questions about your billing subscription. I'll be happy to help you out. Have a great day!