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mike0712
August 15, 2023
Question

Intuit bad customer service issue

  • August 15, 2023
  • 1 reply
  • 12 views

I spent almost 2 hours on the phone with bad customer service. Most of the time I was on hold with brakes to say that she is checking. At the end microphone turned on and I discovered that the customer representative was doing something at home and just wasting my time. I attached a screenshot of it. 

Is there a way to get compensation for my time?

1 reply

MariaSoledadG
MariaSoledadGQuickBooks Team
QuickBooks Team
August 16, 2023

Hello there, mike0712.

 

May I know what specific issue you have? This is to ensure we'll be able to properly address your concern here in the Community instead of letting you call for assistance. 

 

Anyway, you can always post your questions if you have any problems with QuickBooks. Remember, we're here to make sure everything is covered. 

M
mike0712Author
August 16, 2023

I had an issue with QuickBooks payment. Right now the issue is that I wasted 2 hours of time and found out that the customer representative was just faking the work and wasting my time. So my question is how to get compensation for my time. What can be done? 

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