Invoice only pulled some items from the sales order
Hi All!
I've got a problem with one of our reports. We create an open order report every week to make sure we keep track of open orders/due dates.
On our latest report, we show some open items that shouldn't be open. The sales order contains about 15 line items. Some have the same ship date and some have different ship dates. For this example, we shipped out 6 line items and invoiced. Sales order shows 4 items as invoiced and closed, but 2 of the items are still showing open. All items were invoiced the same way
**create invoice----->type customer name ------>select from open sales order -------->create invoice for selected items------>check item and fill out to invoice box**
I just don't understand how 4 items from the sales order show invoiced and closed, while the other 2 items show not invoiced and remain open.