Report Issues

We appreciate you bringing up your concern here in the Community, @Wendy1106. I'm here to share information about why you're encountering a blank screen when pulling up a report in QuickBooks Online (QBO).

Recently, we've been receiving numerous reports from customers who are experiencing the same problem. Please be assured that our engineers are actively looking into this matter and putting in their best efforts to deliver a solution as soon as possible.

While the investigation in ongoing, I suggest contacting our customer support team via phone or chat, so they can add you to the list of affected users. This way, you'll receive email notifications when new updates about the investigation are made available. To do that:

1. Go to the Help icon and click the Search tab.
2. Select Contact Us.
3. Enter a short description of your concern and select Continue.
4. Choose between Chat with us and Have us call you.

Additionally, you can set up scheduled reports in QBO for a streamlined and efficient way to send accurate financial information by email. 

Your patience and understanding are truly appreciated as we navigate through this process together. If you have additional questions concerning reports, please don't hesitate to swing by the Community. We're always here to help.

Having the same problem.  Tried three different browsers to no avail.