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New Member
July 9, 2026
Question

payroll and t4 slips

  • July 9, 2026
  • 2 replies
  • 17 views

I have just recieved a call from CRA saying that I need to ammend my t4 slips for 2025

I use quick books pro 2024 to do them.  Apparently the insurable earnings and the  pensionable earnings show two different amounts.

I used quick books to do them.  Can anyone tell me why the amounts are different when I did them up

Confusing for me

Thanks

2 replies

Bryan_M
QuickBooks Team
July 9, 2026

The amount of these earnings depends on how you configured them in your QuickBooks Desktop Payroll account, so you must review them before amending your T4 slips.

 

If you set them up correctly, the difference is normal and common, as the Canada Revenue Agency sets different rules for what counts as income for Employment Insurance versus the Canada Pension Plan.

 

To verify this in QuickBooks, you can run the Payroll Item Detail or Payroll Summary report for that employee.

Then, look for company-paid benefits or specific earning codes, then cross-reference them with the Canada Revenue Agency’s T4127 Regular Payroll Deductions Formulas guide to see which ones are exempt from Employment Insurance but taxable for the Canada Pension Plan.

 

Please feel free to return here if you have any additional questions.

mary53Author
New Member
July 9, 2026

I am not sure that they need to be ammended, but after talking with the CRA it looks like maybe they do. 

When the new tax table came out July 1st i was unable to do the download in quick books, so i used the cra tax table and filled it in in quick books.  Seems that was wrong. But I am not sure. I’ve downloaded the payroll item detail and the payroll summary 

I’ll give you an example, one employee only had one pay during the year , it shows gross income  was 800.00

on the t4 slip it shows 800.00 as employment income  but on the  box for cpp pensionable earnings it shows 1600.00.  This person pays cpp and tax, but no EI.

QuickBooks Team
July 10, 2026

The best way to sort this out is to connect with our live payroll support team. They can start a quick screen-sharing session to look at your insurable earnings and the pensionable earnings calculations and get this T4 corrected right away.

 

For any other QuickBooks questions, feel free to reply below. 

mary53Author
New Member
July 10, 2026

thanks i will try that tomorrow