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mofficer86-gmail
Level 1

How can I undo a reconciliation if the "undo" button is missing? I am business owner and do not want to contact accountant.

 
4 Comments 4
Trish_T
QuickBooks Team

How can I undo a reconciliation if the "undo" button is missing? I am business owner and do not want to contact accountant.

Hello mofficer86-gmail,

 

It's a pleasure to see you in Community. Welcome! QuickBooks Online enables you to reconcile your accounts seamlessly.  However, there are times when you may need to review and undo some transactions, after completing the reconciliation process.  It's important to note that this can have a negative impact on other areas of your books.  For this reason, only QuickBooks Online Accountants will be able to undo the reconciliation for you. If you don't have an accountant, we can help you locate a ProAdvisor in your local area.

 

If you have any other questions, feel free to reach back out. We would be happy to assist!

 

Grace KL
Level 1

How can I undo a reconciliation if the "undo" button is missing? I am business owner and do not want to contact accountant.

Hi @mofficer86-gmail

 

Thanks for reaching out to the community.

In such case, Speak with Direct QB Help Desk at [scam phone number removed].

 

Thanks

Grace

4Gal
Level 11

How can I undo a reconciliation if the "undo" button is missing? I am business owner and do not want to contact accountant.

Speak with Direct QB Help Desk at ੪੦੦

 

Scam again

4Gal
Level 11

How can I undo a reconciliation if the "undo" button is missing? I am business owner and do not want to contact accountant.

@mofficer86-gmail 

You can signup for a QBO Accountant account with another email address to access your QBO account as an accountant.

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