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Before we move forward, Could you please share more about how you've been trying to enter the information for the fourth director in QuickBooks Online? Knowing which sections or fields you've attempted to utilize may help us identify a potential solution.
If the information matches up with the registrations, consider switching to a different browser or trying an incognito mode. Here's how you can use a private browser or switch browsers:
For Google Chrome.
- Click the three vertical dots in the upper right corner and select New incognito window, or you can use the shortcut Ctrl + Shift + N.
For Mozilla Firefox.
- Click the three horizontal lines in the upper right corner and choose New Private Window, or use the shortcut Ctrl + Shift + P.
For Safari.
- Go to File at the top and select New Private Window.
For Microsoft Edge.
- Click the three dots in the upper right corner and opt for New InPrivate window.
Switching to a Different Browser:
- Choose a browser like Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge and install it.
In addition, consider scanning this article to gather insights about QuickBooks Online and FINTRAC: What you need to know about FINTRAC.
If you have need any more questions or need further assistance regarding fintrac. Feel free to reach to us. We're always here to help!
