I'd like to help you with your concern, @lisatan.
I'd appreciate it if you can provide more information about your post or about what you're trying to achieve. You can be so detailed as long as you don't add your personal information.
Also, you can always visit our Help Articles page to learn more "How do I" steps in QuickBooks Online.
You're always welcome to post any questions you have in the Community. Just hit the Reply button below. Have a great day ahead.