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2 replies

G
GeorgiaC
Level 13
October 7, 2024

Hi csdirect-compuse, thanks for reaching out on the Community today

 

To troubleshoot, please uninstall and reinstall the app to the latest version available in your mobile app store. 

 

If the issue continues, please get back in touch below with your device type (iOS or Android) and specific details of the issue that will help us in solving this for you.

J
Jodie303
January 2, 2025

 

Hi - I'm having a similar problem. The app is no longer loading on my iPhone iOS 16.6.1. I've uninstalled and re-installed and freed up space on the iphone storage but still no joy. 

 

Can you help please?

 

    M
    MrGorsky
    January 3, 2025

    Not great news. Now need to update a phone which is working perfectly . Really good the environment . Only winner here Apple !! 


    What a load of rubbish.  Is the new iPhone tax deductible?

    A good solution would be to allow us to roll back to an earlier version of the app...  It worked fine before.  Is this possible QB?

      B
      Bo32
      January 10, 2025

      I tried the app yesterday and it’s working again 😃. Thanks to whoever got it working, very much appreciated. 
      There is a couple of issues. (Keeps leave a tips banner on the screen) but it’s working that’s the main thing 

        M
        MrGorsky
        January 10, 2025

        We too.  I think it updated overnight and is working again now.

        Very much appreciated.

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