Thanks for posting in the Community forum and bringing this concern to our attention, Marla1.
Currently, there's on-going issue about Web Connector Revoked Certificate. And our Engineering team are actively working to fix this for you. To receive live updates about the status of the investigation, I recommend contacting our Customer Care Team, so they'll add you to the list of affected users.
To reach them, here's how:
- On your QuickBooks account, go to the Help menu at the top.
- Select QuickBooks Desktop Help.
- Choose Contact Us.
- Enter the issue or topic in the field box.
- Follow the onscreen instructions.
You can also check out this link for more information on contacting them: Contact QuickBooks Desktop support. Ensure to review their support hours to know when agents are available.
In case you'd want to run reports to view a snapshot of your business, see this article: Understand reports.
Don't hesitate to let me know if there's anything else I can do to help. I'm always here to assist. Have a nice day!
