VAT rates in mobile app

Forum|Forum|7 years ago
July 3, 2019
16 replies
35 views

How do you turn off a VAT rate in the mobile app, we have a client who is using the mobile app for QBO and keeps using the EC codes by mistake. we have turned them off on the computer version but they are still there on the app and he keeps using them, is there a way to turn them off for the app so they no longer appear under the "what is the tax" option?

QuickBooks Online

TaliaI

Level 8

Hello Colin_Four_Ferry,

Welcome to the Community - thank you for your question!

To confirm, have you made those codes inactive on the computer?

Thanks,

Talia

Colin_Four_FerryAuthor

Yes, we marked them as inactive so they no longer come up as an option for the tax rate online

Mohamed Lebda

Hi Colin_Four_Ferry,

Thanks for checking that. We have raised this with our technicians for further investigation, we've sent you an email with further information on this :)

Hi,

I have the exact same problem. deactivated on the online version and still can not remove it on the android app.

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