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A
AB111
January 31, 2020
Question

Record VAT payment - error message

  • January 31, 2020
  • 1 reply
  • 0 views

Hi all,

I have just submitted a VAT return. I'm given the option to 'record payment' but I get this error message 'could not determine node type'. Can anyone explain this please? And how do I record the payment in this instance.

Many thanks.

    1 reply

    E
    EmmaM
    Level 10
    January 31, 2020

    Hello AB111

     

    This is not a message we have come across before can we ask you what browser you are using? Could we ask you to load up QuickBooks Online in another browser and if you do get the same message could you reply back with a screen shot of the error message and we will investigate into this for you

     

    Thanks

     

    Emma

     

     

    A
    AB111Author
    February 3, 2020

    Hi Emma,

    I have now been able to record the VAT payment, I guess it was a glitch somewhere.

    Thanks for your help though,

    kind regards,

    Anita

    D
    davidw1234
    March 11, 2020

    I have same message.  Clearly a bug.  I got it clicking on "Record refund" link.

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