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drylightn
Level 2

Can you switch quickbooks online basic plan into dark mode? I don't see it under the gear icon in the upper-left corner referenced in the support page.

The support team reference this page for instructions on how to do it: https://quickbooks.intuit.com/learn-support/en-us/other-questions/changing-the-background-of-quickbo... However,  I don't see the themes option show here? I'm using Firefox on Windows 10, fwiw.  
Solved
Best answer June 14, 2023

Best Answers
MJoy_D
Moderator

Can you switch quickbooks online basic plan into dark mode? I don't see it under the gear icon in the upper-left corner referenced in the support page.

Thank you for getting back to us, @drylightn

 

Yes, you're right. We used to have the option to switch QuickBooks Online (QBO) to Dark Mode. This is one of the beta features we have for QuickBooks Labs. Recently, we've removed the QuickBooks Labs and this includes the Dark mode and QuickBooks Themes

 

In the meantime, you may consider checking your browser's settings on how to set it up to Dark Mode.

 

Here's more information on how you can get started and adjust settings after you sign up for QuickBooks Online. It'll guide you in knowing your dashboard and the different views in QBO. 

 

Let me know if you need more information about the dark mode option in QBO, I'm always here to answer them for you. Have a wonderful day!

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8 Comments 8
Kurt_M
QuickBooks Team

Can you switch quickbooks online basic plan into dark mode? I don't see it under the gear icon in the upper-left corner referenced in the support page.

It's great to have you here today, @drylightn.

 

Although it's great to have the option to choose your theme when using QuickBooks Online (QBO), as I check here on our system, the option you're trying to use is unavailable or has rolled out already.

 

If you want this feature to be accessible inside the program, I can help you send feedback to our Product Development Team. This way, they'll see your feature suggestion and consider adding it back in future program updates. I'll write down the steps to get you going:

  1. Access your QuickBooks Online company.
  2. On the top right-corner, click the Gear icon.
  3.  Select Feedback and then enter your comments or product suggestions.
  4. Once ready, click Next to submit feedback.

 

For more details, see this page: QuickBooks Online Support.

 

In addition, here's an article to help you manage invoice payments inside QBO: Record invoice payments in QuickBooks Online.

 

The Community team is ready 24/7 in case you have any additional QuickBooks-related queries. Don't hesitate to post here again. We've got your back. Stay safe, and have a good one!

drylightn
Level 2

Can you switch quickbooks online basic plan into dark mode? I don't see it under the gear icon in the upper-left corner referenced in the support page.

So to be clear I follow what you are saying, there used to be an option to switch to dark mode using quickbooks online, but then they took it out and it's no longer available? Was any reason given for this? I can't imagine that this wasn't a popular feature.

MJoy_D
Moderator

Can you switch quickbooks online basic plan into dark mode? I don't see it under the gear icon in the upper-left corner referenced in the support page.

Thank you for getting back to us, @drylightn

 

Yes, you're right. We used to have the option to switch QuickBooks Online (QBO) to Dark Mode. This is one of the beta features we have for QuickBooks Labs. Recently, we've removed the QuickBooks Labs and this includes the Dark mode and QuickBooks Themes

 

In the meantime, you may consider checking your browser's settings on how to set it up to Dark Mode.

 

Here's more information on how you can get started and adjust settings after you sign up for QuickBooks Online. It'll guide you in knowing your dashboard and the different views in QBO. 

 

Let me know if you need more information about the dark mode option in QBO, I'm always here to answer them for you. Have a wonderful day!

drylightn
Level 2

Can you switch quickbooks online basic plan into dark mode? I don't see it under the gear icon in the upper-left corner referenced in the support page.

Okay thanks @MJoy_D and @Kurt_M . Can you point me to the product team so I can make a request to put dark mode back into the online app? It's very difficult to use QBO when the interface is so blinding white.

 

MJoy_D
Moderator

Can you switch quickbooks online basic plan into dark mode? I don't see it under the gear icon in the upper-left corner referenced in the support page.

You're welcome, @drylightn. It's our pleasure to help.

 

I can totally see how the option to put QuickBooks Online in dark mode is beneficial to our users like you. That would be a great addition to the current features that we have, so I’ll take note of it.

 

I also encourage you to leave the feedback from within your QuickBooks account. Here are the steps:

 

  1. Go to the Gear icon and select Feedback.
  2. Provide your product suggestion.
  3. Click on Next to submit feedback.

 

Check out this article for more information about providing feedback to make the program better: How do I submit feedback?

 

You might also find these articles helpful in achieving basic tasks in QBO: Video tutorials for QuickBooks Online.

 

I'm always here if you have further questions about your dark mode feature. Have a wonderful day!

JasonWolf
Level 2

Can you switch quickbooks online basic plan into dark mode? I don't see it under the gear icon in the upper-left corner referenced in the support page.

It was a popular feature, though it never fully delivered a true dark mode experience. Another arbitrary decision that in no way helps justify the ever increasing monthly rates for service.

drylightn
Level 2

Can you switch quickbooks online basic plan into dark mode? I don't see it under the gear icon in the upper-left corner referenced in the support page.

Agreed. Would be nice to have a native solution to save our eyeballs vs relying on hacky browser plugins, especially since we are being forced to go the subscription route.

YouRLosingClientsThruApathy
Level 1

Can you switch quickbooks online basic plan into dark mode? I don't see it under the gear icon in the upper-left corner referenced in the support page.

It's remarkable that QBO adds features that nobody really wants but it more than happy to remove already developed solutions that most users want.

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