Phone call about adding support - scam?

We appreciate you for raising your concern here, @dgosse1.

Know that the security of your account is our top priority. Let me help you identify if the call is a scam and direct you to the best help.

There are suspicious emails that can sometimes be a scheme to get you to share your info. These scams come in different forms but often look pretty convincing. Here are a few things to look for if you’re not sure an email came from Intuit.

• We’ll never ask for your info in an email.
• Our emails will always come from an email address that ends with @intuit.com. This includes @e.intuit.com.
• Any link we send you in an email will always be for an intuit.com address.

Check out our online security tips to help you keep your information safe. Since you got an Intuit email you aren't sure about, reach out to security notices for details of suspicious emails reported by other Intuit customers.

Moreover, you can go to the Online Security Center page to see how we protect your data and how you can protect yourself from email scams and other security risks. To see a list of suspicious emails and actions, or to report one of your own, select Go to security.

For detailed info, you can read this article: Identify suspicious activity, phishing scams, and potential fraud.

You might want to learn how to keep QuickBooks up-to-date so you have the latest features and product improvements. Feel free to read this article: Update QuickBooks Desktop to the latest release.

For additional questions about the security of your account, click the Reply button below. I'll be willing to help you. Keep safe.

@dgosse1 

Have you contacted Intuit Support team in the past?