Check Expiration Date

Hello Nader, thank you for contacting the Community. I can help you find out your expiration date in the QuickBooks Desktop Pro Plus subscription.

You can access the Customer Account Maintenance Portal (CAMPs) to manage your QuickBooks Desktop account and services. The Products & Services section in CAMPs displays all your registered Desktop apps and subscription information. Here are the steps to access CAMPs:

1. Sign in to camps.intuit.com.
2. Make sure you're signed in with the email you used to register this version of QuickBooks Desktop.
3. Find your app or subscription in the Products & Services list.
4. Select Details, then Download.

I will also include a helpful resource that provides additional information on this process. Please feel free to visit it: Manage your QuickBooks Desktop subscriptions and services.

Furthermore, I am sharing these articles about QuickBooks Desktop cancellation policies that are up to date:

• QuickBooks Desktop cancelation policies. 
• QuickBooks Desktop service discontinuation policy. 

Please don't hesitate to come back to this thread if you have more inquiries on account subscriptions and any other QuickBooks-related matters. I am here to assist you and will be keeping an eye out for your response. Take care.

@NaderAbbasi 

Login to CAMPS as the Primary Admin to find your license code and check your license status. You can renew your license thru a partner if required.

thank you for your response actually the client details wasn't mentioned on my camps and I have contacted the support team waiting for them to add 

by the way I am the partner for this client and I wonder if there is any other portal to use 

thanks again 

Nader 

Hi there, Nader.

In QuickBooks Online, the Customer Account Maintenance Portal (CAMPs) is the only primary portal for managing your QuickBooks Desktop account and services, including viewing your subscription expiration date for QuickBooks Desktop Pro Plus.

You have mentioned that you're a partner for your client. We also recommend letting the owner contact our support for privacy matters. We always value your data privacy and commit to protecting it as always.

Since you have already contacted our support, you can ask for an update by contacting them again, and I'm here to walk you through it. 

Here's how:

1. Head to this link: Contact Us.
2. Select QuickBooks Desktop product and click Continue.
3. Select Contact Us and choose a way to connect with us:

• Start a chat with a support expert.
• Get a callback from the next available expert.

After that, you can also consider managing your QuickBooks Desktop services with the CAMPs

Please let me know if you have any other concerns aside from knowing the expiration date of your client's QBDT Pro Plus subscription. I'm always here to help you.

@NaderAbbasi 

Who purchased the license? You or your client?

If no one can access CAMPS and find the license code there, Intuit Support will not help you.

Your client must purchase a new license of QB Desktop 2024 once the current license expires.