Skip to main content

SUMMER SAVINGS 90% OFF QuickBooks for 3 months* Ends 8/27

Buy now
Switch to QuickBooks and 70% off for 3 Months
Talk to Sales: 877-683-3280
Hours
Mon - Fri, 5am - 6pm PST
Sat - Sun, 7am - 4pm PST
Product support & help
Need help signing in?
jam11
December 26, 2018
Solved

QuickBooks Pro 2019 Desktop Updates

  • December 26, 2018
  • 28 replies
  • 65 views

My QuickBooks 2019 Pro Desktop is set up for automatic updates but I keep getting notices when I open the program that updates are available and asking if I want to install them.  Isn't the whole point of automatic updates to avoid this?

Best answer by

No. You're always asked if you want to install the updates.

28 replies

Anonymous
Answer
December 26, 2018

No. You're always asked if you want to install the updates.

lmuetzel
June 24, 2019

If you click "NO", it closes down QB.  So you're not really given an option.

MaryGraceSModerator
Moderator
July 5, 2019
I'd like to clarify.... I work for a CPA. Every time I go to access EVERY client's file, I'm asked to update the company file (see pic attached). I have automatic updates turned on. If I answer "No", it closes QB. This is very time consuming. I'd like to update once and have it affect all clients' files.

Hi there, @lmuetzel.

 

I appreciate you for providing me with that clarification. The option to update the clients' files all at once isn't available. You need to install the latest release to each company file.

 

Additionally, you can see this prompt if the update is not complete. Thus, you need to download the release manually, then install it to update the file. Make sure you're in single user mode, and the file is not over the network.

 

Since the automatic update is set up in each client's file, you can also turn off the pop-ups in QuickBooks. This way you won't see the notification once the new release is available.

 

Here's how: 

 

  1. From the Edit menu, select Preferences.
  2. From the Preferences window, select General on the left column
  3. Go to the My Preferences tab.
  4. Check the box next to Turn off pop-up messages for products and services. 
  5. Click OK.

For additional reference, the following article contains information about the recent changes, improvements, and fixes for you product: Latest release available for QuickBooks Desktop 2019.

 

In case you need tips and related articles in the future, visit our QuickBooks Community help website for reference: QBDT Self-help. 

 

Let me know if you have further questions. I'll be happy to help you out. 

Mibanco1527
August 26, 2019
@jam11 wrote:

My QuickBooks 2019 Pro Desktop is set up for automatic updates but I keep getting notices when I open the program that updates are available and asking if I want to install them.  Isn't the whole point of automatic updates to avoid this?

 

Mibanco1527
August 26, 2019

updeted my sysrem

 

KWK60
June 4, 2021

I'm trying to open quickbooks and it says it is updating now for 2-3 days. never opens. any ideas?

FYI, I stopped payroll subscription end of December. It has been working until now . Start a new post if need be. I don't know how !

 

Adrian_A
Adrian_A
Level 8
June 4, 2021

It isn't the kind of experience that we want you to come across, KWK60.

 

At this time, I'd recommend reaching out to our Phone Support team so we can investigate this further. 

 

You can reach out to them through these steps:

 

  1. Go to this page: Contact QuickBooks Support.
  2. Select QuickBooks Desktop.
  3. Select your file edition.
  4. Enter I'm unable to open QuickBooks Desktop on the What's your question? We'll find you the right help field.
  5. You can Chat with us or Have us call you.

 

 

As for starting a new post, you can go to this page and then click Ask the Community: Explore the QuickBooks Community.

 

Let me know if there's anything that I can help. Keep safe!

diodes
April 17, 2025

license quickbook2019 send license number

Chrea
Level 1
April 17, 2025

@diodes 

Any specific concerns?

Do you need to reinstall or else?

 

CamelleTModerator
Moderator
April 17, 2025

I'm here to help you find your QuickBooks 2019 license number, Diodes.

 

To start with, if you are using QuickBooks Desktop (QBDT) Pro, Premier, or Enterprise, here's how you can locate your license info:

 

  1. Open QBDT.
  2. Press the F2 key.
  3. Look for your license number in the Product Information window.

 

Then, for Accountants or ProAdvisors on a PAP (ProAdvisor Program) software bundle, you may check your license number by signing in to the Customer Account Management Portal (CAMPs).

 

For more details about locating the license details, please visit this article: Find QuickBooks Desktop license info.

 

Additionally, I will provide this resource to assist you in managing your company files for compatibility with the latest version of QBDT: Update your company files.

 

If you have other questions about managing your QBDT account, feel free to add a reply below. We're always here to help.

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.
Terms & ConditionsAccessibility statement