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B
brtny659
December 11, 2018
Solved

I am needing to get remote access for QuickBooks pro and I cannot figure out how to get access to this feature.

  • December 11, 2018
  • 4 replies
  • 36 views

Currently, I am obtaining my clients computer to maintain her books and it's a hassle, espcially this time of the year. When I was using her QB on her laptop, a popup came up within QB and said something about QuickBooks Remote Access for 7.95 a month but I cannot find anymore information on this and I cannot figure out how to get it setup. This is a small business so spending $50 a month for remote access from another company is out of the question.

Best answer by qbteachmt

You saw this info:

https://quickbooks.intuit.com/qb/inproduct/remote_access/remote_p1.html


That was discontinued about 5 years ago. I am guessing your client has an Really Old QB program on that computer.


4 replies

qbteachmt
qbteachmtAnswer
Level 11
December 11, 2018

You saw this info:

https://quickbooks.intuit.com/qb/inproduct/remote_access/remote_p1.html


That was discontinued about 5 years ago. I am guessing your client has an Really Old QB program on that computer.


A
alcompco
March 30, 2020

If you are the network administrator, just setup a VPN either by using a SonicWall Firewall or through the Domain Controller some other router and access the QuickBooks by using the Remote Desktop Connection on a local machine in your client's office. This would be the Safest and the Fastest way to access QuickBooks Remotely.

Or you can host your QuickBooks which would be a more expensive route.

Good luck,

AlcompCo

    T
    Trishy007
    April 10, 2020

    Hi Alcompco,

    Your suggestion is exactly what I wanted to try to do.  I worked for a company that gave me a laptop and I could remote access QB on their main computer.  Only one of us could work on it at a time.  It would kick me out if my boss needed to go on to do something.  This is not a problem at all.  So I would like to try to set that up for myself now.  I am JUST starting-up a QB business and would like to practice making this work before I have clients so I don't have to fumble around with it after.  So I was wondering if you have a more step-by-step instruction for how you do this for someone who is the ANTI-IT.  I would be forever grateful!

    Thank you,

    Patti

    A
    Anonymous
    December 11, 2018

    There's no built in feature I know of. Instead use remote access software to log into remote computers where QB is installed.  Teamviewer works well, and there are others.

    H
    Harper_BBS
    December 14, 2018

    If you use Google Chrome as a browser and sync/personalize it with a gmail address you can use 'Chrome Remote Desktop' for free!  It's not as robust as TeamViewer or LogMeIn but I use it in concert with a cloud storage service (DropBox) and  find it to work perfectly.  QBs really should have a remote access protocol built into the accountant's version but they want to sell everyone a subscription to their online products.

    https://chrome.google.com/webstore/detail/chrome-remote-desktop/gbchcmhmhahfdphkhkmpfmihenigjmpp?hl=en

    Best of luck

     

    K
    kgall
    March 27, 2019

    Has anyone tried Chrome Remote Desktop? I read you can do it with that if both computers are running the extension? and it's free. Also read that if both computers (remote and computer to access) are running Windows 7 or above you can do a remote access. 

    https://www.howtogeek.com/257655/remote-desktop-roundup-teamviewer-vs.-splashtop-vs.-windows-rdp/

    T
    TCPT
    August 25, 2019

    Yes. We use chrome remote access on all our computers. It's so much easier to log in and update proceed directly from anywhere without having to export, download and import.

      D
      Donald A Mullenix
      January 29, 2026

      That $7.95 pop-up was for QuickBooks Remote Access, an old Intuit add-on. Intuit retired it, so you won’t be able to set it up now.

      For QuickBooks Pro (Desktop), the practical options are:

      • Chrome Remote Desktop (free): install it on the client’s PC, set a strong PIN, and you can work inside their computer remotely.
      • Windows Remote Desktop: only if they have Windows Pro/Enterprise (not Home). Use a VPN—don’t leave it open to the internet.

      If you want a cleaner long-term setup: QuickBooks hosting moves QuickBooks + the company file to a managed server so you can log in from anywhere without relying on the client’s laptop being on.

      Whatever you choose, make sure backups run automatically.

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