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PQ1
Level 2

Beginning balance on bank statement does not match after importing data to online program from desktop program

After importing my data from my desktop program to my new online program, my beginning bank balance on my new statement does not match the one in the online program and there is no data at all in the Recon history report to edit. How do I fix this? 

4 Comments 4
FishingForAnswers
Level 10

Beginning balance on bank statement does not match after importing data to online program from desktop program

@PQ1  Sad to say, but your first mistake was moving from Desktop to Online.

 

Best of luck.

KimberlyS
QuickBooks Team

Beginning balance on bank statement does not match after importing data to online program from desktop program

I'll help you fix your beginning bank balance concern in QuickBooks Online, PQ1. Allow me to include the detailed process for your convenience.

 

Beginning balances are added to the system when connected to bank feeds or entered manually upon setting up your bank account in QuickBooks Online.

 

In your case, let's double-check the opening balance of your account since the beginning balance in QuickBooks doesn't match your actual statements. Here's how:

 

  1. Head to the Gear icon, then Chart of accounts.
  2. Locate the account from the list and click View register.
  3. Look for the opening balance entry, which has Opening Balance Equity in the Account column.
  4. Please remember the date and the balance.

 

After that, please refer to Steps 2 and 3 in this article to verify the amount and review your account register: Fix issues the first time you reconcile an account in QuickBooks Online.

 

On the other hand, you might want to scan this resource for guidance on reviewing your transactions to keep your record accurate: Reconcile an account in QuickBooks Online.

 

Please utilize the Reply button to inform me on this thread if you have additional questions about correcting your beginning balance in QuickBooks Online. I'm always right here to help.

PQ1
Level 2

Beginning balance on bank statement does not match after importing data to online program from desktop program

Kimberly, Thank you or answering. I have been a desktop user for about 16 years and such a great fan, but every time I open this online version I could just put my head down and cry. I have been away and will start working on your solution tomorrow. Again Thank you for your help.

PQ1
Level 2

Beginning balance on bank statement does not match after importing data to online program from desktop program

Yes it really was but the new charges were more than my little business could afford

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