Hello there, Laura. Errors 102 and 324 happen when QuickBooks cannot connect to your bank or when there are issues with your bank account settings.
To fix this errors, I recommend following the troubleshooting steps provided in the two articles below:
These articles provide detailed instructions on refreshing the bank connection, checking account settings, and resolving specific account issues.
If the issue persists after completing these steps, I suggest contacting our QuickBooks Online live support team for further assistance. Our support experts can review the issue in detail and provide tailored solutions.
Here's how:
- Open the Help panel.
- Select the Search tab and enter keywords like "contact support" for answers.
- Click on Contact Us.
- Choose either Chat or Callback to connect with an expert.
We are available Monday to Friday, 6 AM to 6 PM PT and Saturday, 6 AM to 3 PM PT.
If you have any more questions or concerns, feel free to reply here.