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lindak1119
Level 7
December 11, 2018
Solved

How do I delete a deposit?

  • December 11, 2018
  • 8 replies
  • 21 views

How do I delete a deposit?

I created a sales receipt (donation or deposit) for $100 and went to Record Deposits and deposited it.  I made an error and want to delete the $100 deposit.  It will not delete.  I get one of two warnings.  Warning #1 “You need to delete this cash sale from the deposit before you can delete or edit its name or amount.” 

Or  Warning #2  “You cannot edit payment information in a deposit transaction. 1) Delete the payment from the deposit. 2) Go to the original payment transaction to edit it. 3) Redeposit the payment. “ 

 I do not understand how to do this.  I go to the original Sales Receipt and try to click on Edit Delete.  I get Warning #1.  I try to make the amount of the Sales Receipt zero. That does not work.

I go to Make Deposits under the Record Deposits.  I try to delete the information and I get Warning #2.

I would like to do what Warning #2 says I should do.  How do I do this?  Thanks.

Best answer by qbteachmt

"in the tool bar find EDIT, then click on DELETE DEPOSIT  (not Delete Line)."

If the Deposit has multiple lines and you want to fix only one entry here, you can delete Just That Line, fix the customer's error, and then Update the deposit to bring in the corrected transaction.

So, you either delete the line or the entire deposit, depending on your data and the task at hand.


8 replies

qbteachmt
qbteachmtAnswer
Level 11
December 11, 2018

"in the tool bar find EDIT, then click on DELETE DEPOSIT  (not Delete Line)."

If the Deposit has multiple lines and you want to fix only one entry here, you can delete Just That Line, fix the customer's error, and then Update the deposit to bring in the corrected transaction.

So, you either delete the line or the entire deposit, depending on your data and the task at hand.


    C
    CayceMB
    April 18, 2019

    DELETE DEPOSIT IS NOT AN OPTION UNDER EDIT IN MY TOOL BAR.  I NEED TO CORRECT THIS DEPOSIT THAT WAS POSTED IN ERROR.

      S
      SkinnyRaven
      Level 6
      December 11, 2018
      Find the deposit in the register and delete from there, then delete the payment.
      L
      lindak1119Author
      Level 7
      December 11, 2018
      This is WONDERFUL!  Yes! Yes!  This is the answer!  Please ask Quickbooks to include a section on Corrections regarding HOW TO DELETE A PAYMENT OR BILL and HOW TO DELETE A DEPOSIT.  I am new to Quickbooks and have been spending so many hours on trying to make corrections and not succeeding since I have not understood how to make these corrections.  Thank you! Thank you! Thank you!
        K
        kstansbury
        May 31, 2020

        I accidentally categorized a transaction as a deposit instead of a transfer.  How can O fix this as it is causing balancing issues.

         

        Thank you

        IamjuViel
        IamjuViel
        Level 8
        May 31, 2020

        Hello, @kstansbury.

         

        You'd want to locate the deposit transaction and delete it. Then, record a transfer transaction in QuickBooks. I can guide you on how to do it.

         

        Here's how to delete your deposit transaction:

        1. Go to the Banking menu.
        2. Select Use Register.
        3. From the Select Account drop-down, choose the account where the incorrect transactions were recorded.
        4. Click Ok.
        5. Locate the deposit transaction. 
        6. Right-click on the deposit.
        7. Pick Delete Deposit.
        8. Click Ok to confirm.

        Now, we can record your transfer transaction accurately. Here's how:

        1. Click the Banking menu.
        2. Choose Transfer Funds on the drop-down selection.
        3. Pick the account you want to transfer the funds from.
        4. Select the account you want to transfer the funds to.
        5. Enter the desired amount you want to be transferred.
        6. Click the Save & Close button.

        I've added these articles that can help you in downloading, modifying, and categorizing your bank transactions:

        Keep me posted if you have other questions about managing your income and expense transactions in QuickBooks.

        K
        kstansbury
        June 1, 2020

        I will follow these steps.

         

        Thank you 

        J
        jamescontizant
        August 4, 2020

        Users usually match their payment in the QuickBooks software to match that it is the same in their bank records. Further, if they note that the payment in bank record is different they have to add each payment one by one. In such a case it is necessary to delete deposit funds in QuickBooks. The user needs to know the procedure to delete deposit funds in QuickBooks. Get more info. Contact QuickBooks customer support phone number +1-800-788-5999 Now.

        J
        JustCurious
        January 1, 2021

        I grouped payments into one bank deposit, but some of them were made via PayPal, rather than as checks, so I selected PayPal under "payment method." Unfortunately, I forgot to select to “deposit to PayPal” at the bottom of the Customer Payment window, so they are grouped into a bank deposit where they did not go. 

        Those deposits do not show up in the deposit slip/make deposits menu. Only the payments where I selected “check.”  I can change nothing there.

        They seem to be lost in the abyss. They are not in the PayPal register, nor in the deposit slip for the bank where the “check” payments are. 

        They are in the Undeposited Funds register. But I can not delete them from the Undeposited Funds register. It says: “Delete from the deposit” but they do not show in the deposit list. So I can not find a place to select and delete them. Where are they hiding? 

        I don’t mind doing a patch, like a transfer from one account to the correct one, but I do not see where to find them, or transfer the payments from.

        Kristine Mae
        Kristine MaeModerator
        Moderator
        January 1, 2021

        We'll have to delete the deposit, JustCurious. I'm here to help you.

         

        You can follow these steps:

        1. Click List.
        2. Go to Chart of Accounts.
        3. Select Undeposited Funds.
        4. Look for the deposit, right-click, then select Delete.
        5. Click OK to confirm. 

        Once done, you can record the payments again, then deposit them.

         

        If you have other concerns, we're just one post away. Feel free to reach out to us anytime. 

          J
          JustCurious
          January 5, 2021

           

          This doesn't work. The Undeposited Funds register does not allow me to delete items. The message reads:

          "You need to delete this payment from the deposit before you can delete or edit its name or amount."

          I deleted the deposit. That put the CHECK deposits back in the deposits list. But is no help to access the items I received via PAYPAL.   I received them GROUPED with payments for deposit to the bank account.

           

          That is, I grouped deposits that were supposed to go to two different account registers. Those headed for the PayPal register, are stuck in limbo in the Undeposited Funds register. They show as paid in my Job registers, but are not in my BANK or Paypal registers. 

           

          I can not delete them from Undeposited Funds.

          I can not delete them from the Job registers where they DO show up as payments on invoices.

          I can not delete them from the paid invoices for those Jobs.

          I can not transfer them to the PayPal register. 

          If ungrouped, I could easily have deposited them to the correct account. Do I need a magic wand? 

          I would settle for a patch entry at this point.

           

          PS: I am on QB for Mac 2019. Thanks!

           

           

          T
          That Guy 12
          May 1, 2022

          I know this is an old post but i keep getting delete payment from deposit. there is no longer a delete deposit under the edit tab. it seemed no matter what i did to attempt to delete a deposit i always got the same answer. Must delete payment from deposit. If I selected delete payment as that is the option it would give me the same response. any help would be great. Thank you 

          K
          Kevin_CModerator
          Moderator
          May 1, 2022

          Nice to have you joined this thread, @That Guy11. I can share some information on how you can delete a deposit in QuickBooks Desktop (QBDT).

           

          The Delete Deposit option will only show up on the Edit toolbar if you select the deposit within the register. If there are multiple payments in one deposit, you can open the transaction and use the Delete Line option instead.

           

          Here's how:

           

          1. Click Lists at the top menu bar.
          2. Select Chart of Accounts.
          3. Double-click the account.
          4. Double-click the deposit.
          5. Select the deposit that you want to delete.
          6. Click the Edit tab at the top menu bar.
          7. Select Delete Line.
          8. Choose Delete Deposit if you want to delete the entire deposit.

           

          However, if the payment from your deposit is linked to some transactions, you'll have to delete the transaction first before you can delete the payment.

           

          If the issue persists, can you please provide us with some screenshots of the error message you encountered while trying to delete the payment?

           

          In addition, you might also want to check out this article that can guide you effectively through reconciling your accounts: Reconcile an account in QuickBooks Desktop.

           

          Let me know if you have any other questions about this. I'm more than happy to help. Have a great day!

          M
          macnsac
          January 20, 2023

          Neither of these solutions apply to my challenge -- or so it seems.

          I am using QB Desktop for Accountants 2022.

          I made a deposit for several client payments -- which were applied to their invoices correctly.

          I accidentally re-entered 2 of the payments as a separate deposit.

          The above deleting process simply returns the erroneous deposit funds to the Record Deposits Folder.

          Deleting from the egister results in the same.

          How do I correct this error?

          M
          mateen
          October 17, 2023

          How Can I delete/void multiple deposits in QuickBooks? As we used to do checks in "Batch delete/void transactions"

          Regards,

          Mateen

          C
          CamelleTModerator
          Moderator
          October 18, 2023

          I'm here to assist you in managing your deposits, @mateen.

           

          When voiding transactions, the record of it remains. However, deleting them means that they are entirely removed from your books. Regarding deposits, these transactions can't be voided. It can only be deleted. 


          There's no direct way to batch delete all deposit transactions but we can manually select all the deposits you want to remove, then delete them at once. Here's how:
           

          1. Go to Sales, then choose All sales.
          2. You can filter the Date and Customer from the dropdown below them.
          3. Tick the box beside the date of all the deposit transactions you want to delete.
          4. Click the Batch actions dropdown, then choose Delete.

          To save time in reviewing your chart of accounts and need to make a quick addition, you can add transactions manually. Check out this article: Manually add transactions to account registers in QuickBooks Online (intuit.com) 
           

          If you have other concerns in managing your deposits, please don't hesitate to reach out. We're always available to assist you.

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