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Level 7
February 24, 2019
Question

How to delete duplicate deposit?

  • February 24, 2019
  • 3 replies
  • 6 views
No text available

3 replies

Level 5
February 24, 2019

First, why are there duplicates?  Do you have a payment or some other deposit QBO put in that did not match what the bank showed as the deposit?  Or did you just add one by mistake?  Be sure you know why they are duplicates before moving on. 

 

It is not uncommon for someone in a rush to accidentally accept a Bank Feed item that doesn't match what's in their register, but you need to confirm that it didn't match because of an error on the bank's part.  Deleting the wrong one can cause headaches down the road when things don't match up. 

 

If you are sure there is an accidental entry, then figure out which one to keep.  The correct one should be from the Undeposited Funds Acct or some Income Acct depending upon how you have things set up and how the deposit was entered into QBO.  But there should be a clear path on linking back to where the money for the deposit came from.    

 

The second entry, even if it has the little mark because it was matched to a Bank Feed is the one you need to delete.  It is going to be connected to some Acct, but if you go back into the transaction history it should not link back to a real deposit.  So once you're sure, just select it and Delete.

July 7, 2019

I applied a duplicate payment to an invoice that would still now be open. How would I unravel that mess?

July 7, 2019

Hi StudentABC,

 

We can undo this duplicate payment if you've applied it from the Banking page.

 

Here's how:

  1. Go to Banking.
  2. Under the Reviewed tab, choose the payment. 
  3. Click on Undo.

Once done, the applied payment will be shown back to the For Review tab, and the invoice is now open again.

 

Let's make sure to exclude it to avoid confusion. Here's how:

  1. From the For Review tab, select the duplicate payment.
  2. Click on Batch actions.
  3. Select Exclude Selected.

From the Exclude tab, you can also delete it from there. 

 

I've added an article about categorizing bank transactions  just in case you need it in the future: Assign, categorize, edit, and add your downloaded banking transactions.

 

We're right here if you need more help. Have a great day! 

July 8, 2019

I do not see a Reviewed tab under banking. I use Desktop Pro 2019 w/online backup.

July 9, 2020

I am trying to delete a payment from several years ago.  I cannot access it via the "banking feeds" page and this thing is just stuck in undeposited funds, not even showing up in my check register.  I cannot close out a month of reconciliation due to this mess.

 

How can i edit this transaction.  It seems really crazy that I have to spend so much time on something that I should be able to do.

 

Any help is appreciated.