Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
Talk to Sales: 877-683-3280
Hours
Mon - Fri, 5am - 6pm PST
Sat - Sun, 7am - 4pm PST
Product support & help
Need help signing in?
R
rockfoundationtexas
January 10, 2019
Question

Missing transactions

  • January 10, 2019
  • 1 reply
  • 0 views

 have a connection error and now i am missing my transactions from June 05 all the way through 10/15, i have several from two bank accounts, i need to get them back, they are too many to input manually.

1 reply

RenjolynC
RenjolynC
Level 9
January 10, 2019

Hello there, rockfoundationtexas.

 

You can use the WebConnect feature to upload the missing transactions. First, you must download the transactions from your bank's website in a file that QuickBooks Online supports. Then, follow these steps to upload that file:

  1. On the left panel, click Banking.
  2. Click the drop-down arrow next to Update.
  3. Choose File Upload.
  4. Select the file, and click Browse.
  5. Click Next.
  6. Select the QuickBooks account, and click Next.
  7. Map the columns, and click Next.
  8. Select the transactions to import. and click Next.
  9. Click Let's go!.

You can also check this article for more information: WebConnect.

 

Please let me know if you have any other questions. Thanks.

I
IMAGEMAN
February 1, 2019

What format can I download from my bank (HSBC) that Qb supports please?

J
Joyce_P
February 1, 2019

I'd be glad to provide you the file formats that QBO supports, IMAGEMAN.

 

These are the following file formats that QBO supports:

Please get back to the Community if you have other questions. Have a blissful day!

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.
Terms & ConditionsAccessibility statement