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J
Jwongpt
October 31, 2021
Question

Adding a second bank account

  • October 31, 2021
  • 1 reply
  • 38 views

I tried adding a second bank account To my QB app and when I do it tells me to click a bank to connect it to (first bank that I added) then it says error that my QB already has a bank. Are we only allowed one bank per QB account? I have several business bank accounts from different banks. How do I add all of them into QB? 

1 reply

K
Klent
Level 8
October 31, 2021

Hi there, Jwongpt.

 

Let me share some insights on how bank feeds work in QBO.

 

You should be able to connect multiple bank accounts from different banks. However, you're unable to add a parent account and its subaccount of the same financial institution. If you try to connect both, you’ll get a message that the account is already connected.

 

To ensure that you'll get all your transactions, you'll have to check how your bank sends the downloaded transactions. If the transactions are downloaded to one account, you'll only need to connect the parent account. If the transactions are downloaded to the individual accounts, you'll have to add the subaccounts and not the parent account. Here's how:

 

  1. From the main menu, select Banking.
  2. Tap the Plus icon to add an account.
  3. Search for your bank or choose from the list of popular banks.
  4. Select your bank from the search results, then sign in to your online banking account.
  5. Follow the on-screen instruction to complete the process. 

In addition, keep in mind that you only need to reconcile the parent account because all transactions in the subaccounts roll up into it.

 

I also encourage reading this article to help manage your bank transactions and determine which QBO mobile app features are supported on mobile devices: 

 

Let me know if you have any other questions or concerns by dropping a comment below. Stay safe and have a great rest of the day.

G
Go Green Pest Control
October 27, 2023

I'm not sure what you are talking about when you say "main Menu".  In Quickbooks online there is no "main Menu"

AlcaeusF
AlcaeusF
Level 14
October 27, 2023

Hi, Go Green Pest Control.

 

I'm here to share clarification about adding bank accounts in QuickBooks Online (QBO).

 

The "main menu" mentioned by my colleague in this thread is for the QBO mobile app. Since you're using the web version, you can locate the Banking (or Bookkeeping) menu on the left pane.

 

Here's a sample screenshot from my test account.

 

To learn more about managing and connecting bank accounts in QBO, check out this article: Connect bank and credit card accounts to QuickBooks Online.

 

Once connected, the system automatically downloads the latest transactions and suggests categories for these transactions based on how you, and other customers, categorized similar transactions. Refer to this article for further guidance: Categorize online bank transactions in QuickBooks Online.

 

Also, I recommend performing a reconciliation regularly to ensure your account is balanced and accurate. Visit this article for future reference: Reconcile an account in QuickBooks Online.

 

Please leave a comment below if you have more questions about this or anything else. I'll be here to assist. Take care.

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