Cannot link bank account

Hi there, iebra. I'm here to provide some help on how to link your bank account in QuickBooks Online (QBO). 

Error 103 occurs when your credentials are incorrect when trying to connect. Let me walk you through the steps for fixing this error.

1. Confirm your sign-info is correct.
2. Turn on third-party access if your bank requires it.
3. Enter your bank sign-in info in QuickBooks.

For more detailed steps on the said steps above, you can refer to this article: Fix bank error 103 in QuickBooks Online and QuickBooks Self-Employed. This article contains information above resolving the error 103 in QBO.

Once you've linked your account in QBO, you can visit this article to learn how to review the downloaded bank and credit card transactions: Categorize online bank transactions in QuickBooks Online.

Feel free to get back to us by replying to this post if you have further questions about linking your bank account to QBO. I'll be there if you have one. 

@iebra-ask-gmail- 

Try opening your QBO account on any private/incognito browser. If the same error persists, you can use MT Online or one of the converter tools (e.g csv2qbo @ $60 one time license) as a workaround.

https://www.moneythumb.com/?ref=110

I'm trying to connect to my bank account and it says bad gateway and cookie too large.

Hi, @ccuregm1. What you're experiencing right now is a browser issue. I'll provide the steps on how to troubleshoot your browser to connect to your bank.
 
It's important to understand that receiving a Bad Gateway or cookie too large error typically points to a browser-related problem. Clearing your browser's cache and cookies is essential for resolving these issues. Over time, the accumulation of cache and cookies can lead to sluggish performance and various glitches. Regularly clearing them will improve your browsing experience and ensure QuickBooks operates at its best.
 
To begin, try connecting your bank account using a private or incognito window. This mode does not store cache files or internet data. If you're still unable to connect, you can then proceed to clear your browser's cache and cookies. Here’s how:

For Safari:
 

1. Open Safari and click on Safari in the menu bar.
2. Select Preferences.
3. Go to the Privacy tab.
4. Click on Manage Website Data.
5. Select Remove All or choose specific sites, then click Remove.

For Chrome:
 

1. Open Chrome and click on the three-dot menu in the upper-right corner.
2. Select Settings.
3. Scroll down and click on Privacy and security.
4. Click on Clear browsing data.
5. Choose a time range and select Cookies and other site data and Cached images and files.
6. Click Clear data.

If you are accessing QuickBooks via an app, we can refresh your app's data to ensure it is up to date, which may help resolve any minor issues you may be experiencing within the system. This process can enhance performance and functionality, allowing for a smoother user experience as you navigate your financial tasks.

In the meantime, you have the option to manually upload your transactions to QuickBooks by utilizing a CSV file. This can help ensure your records are up-to-date while we work on resolving the underlying issue.

If the problem persists, I highly recommend reaching out to our Live Support Team for a more thorough investigation. They possess the necessary tools and expertise to examine your account in detail and identify effective solutions to resolve the matter. Your satisfaction is our priority, and we want to ensure everything runs smoothly for you.

Once everything is resolved, it’s important to consistently categorize your transactions in QuickBooks. Proper categorization not only helps maintain accurate financial records but also provides valuable insights into your business's financial health. Staying organized in this way will enable you to make informed decisions and better manage your finances moving forward.

Remember that regularly clearing your cache and cookies can significantly enhance your overall browsing experience with QuickBooks, @ccuregm1. If you have any further questions or need additional support, feel free to ask. We are here to help! Have a great day!

@ccuregm1 

Try opening your QBO account on any private/incognito browser.