Bank Transfer between Accounts

I am having a very peculiar problem with the Imported Bank Transaction type when it comes to a simple transfer from Business Checking to Business Savings.  Maybe you can share a thought.  

I have a simple $100 transfer every month from Business Checking to Business Savings.  It has been in place for 8 years.  I am reconciling the Savings Account for 2019.  I ran the reconciliation for April and all was fine.  I mean, it's 2 whole line items, the recurring transfer and interest from the bank.  There's nothing to it.  BUT, the May reconciliation failed.  It was off by exactly $100, the automatic recurring transfer.  (for reference I have my bank integrated to my QB Online and this transfer comes from the bank feed) 

I cannot discern a difference between the April line items and the May line items.  They appear exactly identical.  I don't know why but there are 3 transactions for each month.  None of these have been manually created by me.  One is the interest from the bank.  It records as type Deposit.  Simple.  One is the Type "Transfer" it shows the $100 from Business Checking to Business Savings.  Again, simple.  But, there's a 3rd transaction. 

I am looking at the Register for Business Savings.  The 3rd transaction is type "Expense".  It is $100, on the same date (first of the month) as the Transfer transaction.  There are 2 differences between the "Expense" transaction and the "Transfer" transaction.  The differences are . . . 1) in the check mark column which "Indicates whether a transaction was added or matched in the account's bank feed", for the Transfer  transaction there's a little green icon which says, "Manually added from bank feeds".  For the Expense transaction there is nothing.  2) The balance of the Business Savings is different because each time it incremented by $100.  That's IT!!!

What is especially troubling for me is that, the account had identical transactions the month prior.  The 3 line items (Transfer from Checking to Savings, Expense assigned to Business Checking, and the interest Deposit).  But the April transaction reconciled and the May don't because they are off by $100. Arrrrgh!!!!

What is going on?  Any thoughts?

Hello there, Anthony1168.

Making a transfer can be done by going to the Banking page and clicking Transfer Funds. For complete instruction on how to do this, you can refer to ToriB's answer above.

Feel free to browse this link here if you need help with other tasks in QBDT. It'll route you to our general topics with articles. 

Should you have other questions about making transfers in QuickBooks, feel free to leave a post below. I'm always here to help.

Hi there, FPChurch.

Are the lines item set up as sub-accounts? Can you also tell us what version of QuickBooks you're using? It is Desktop or Online?

We're asking these questions to make sure that we're giving you the right steps and information to sort this one out.

Please add a reply below to share more details. We look forward to it. Thanks. 

Thank you for visiting the QuickBooks Community page, @2168328.

Are you trying to attach a document while creating a bank transfer and also printing it? 

If so, we can utilize the Attachments section in the Transfer window to link your file. However, the option to print it is unavailable in QuickBooks Online  (QBO). 

Here's how to attach a document:

1. Click New and select Transfer.
2. Enter the required information, then click Attachments.
3. Choose your file and click Open.
4. Once done, select Save and close.

Alternatively, you can provide feedback regarding the printing limitations. This will allow our product engineers to review your suggestions and potentially incorporate them into future updates.

Simply follow these steps:

1. Select the Gear icon at the top and click Feedback.
2. Enter your comments or product suggestions. Then, select Next to submit feedback.

We greatly value your feedback, as it is forwarded to our Product Development team to enhance your experience in QBO. You can monitor feature requests by visiting the QuickBooks Online Feature Requests website.

Please feel free to reach out to me anytime if you require further assistance with QuickBooks Online. My goal is to ensure that you always achieve your desired outcomes in your bookkeeping. Take care and stay safe!