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May 12, 2020
Question

I am updating my products and services, but when I change the Income Account, it is not updating historical transactions. How can I ensure that it updates properly.

  • May 12, 2020
  • 42 replies
  • 156 views
No text available

42 replies

Angelyn_T
Moderator
May 12, 2020

Thank you for taking the time to reach out to us here on the Community page, .

 

When changing an account for your products and services, the changes will only take effect for service and non-inventory items. For inventory types, the update will only take effect the future transactions after the update. As a workaround, you can reset up the item, then recreate your past entries.

 

For additional reference about managing your products and services, check out these articles:

 

Let me know if you have any other questions. I'm a few clicks away to help. Have a good day!

October 1, 2020

I have found on several client accounts that I no longer see the "update historical transactions" when updating inventory income line.  Is this a software glitch?  Have had this issue for over three months.

May 7, 2021

I've got you covered, sylvia35.

 

Thank you for the screenshot. Let me clear things out so you can see the option when editing the product and service.

 

You'll first need to change the income account of the item. Then, the Also update this account in historical transactions box will appear. See the attached screenshots below for your visual guide.

 

You can visit again this link for additional information: How do I change the account my product and service item is associated with?

 

In case there isn't enough quantity on hand for your products and services, you can set up reorder points. Check out this article for instructions and detailed steps: Get alerts for low or out of stock products

 

Stay in touch with me if there's anything else you need with updating your products and services. I'll be right here to help you.


Thank you!!!!!!!!!!