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April 24, 2020
Question

Payee Display

  • April 24, 2020
  • 1 reply
  • 3 views

As I scroll through my register the payee does not display. It will when I click on the transaction. How can I have the Payee show all the time? It just started happening.

1 reply

JessT
Moderator
April 24, 2020

Thank you for posting today, nldirksen!

 

I'll share your option to see the payees in your registers.

 

Currently, the option to show the PAYEE along with the transactions in the register is only offered in the QuickBooks Online Accountant version. However, you can use the Transaction Detail by Account report to see the payee of the transactions per account.

 

You can also customize the report like filtering certain accounts or certain payees only and save it for future use.

 

Hope this option finds you well today. If you need more help you can always go back to this thread.

May 8, 2020

Where can I find the "Transaction Detail By Account" report? I do not see that as an available report.

 

I share the others' frustration with this issue. I first reported it a month ago and have gotten no updates from support. It worked fine up until sometime in the past two months. I have an open case (#[removed]) and no progress has been made. This is unacceptable.

October 10, 2020

A support agent responded to my feedback this afternoon and stated that the fix for this issue has been completed and should be deployed in about 10 days. In the meantime, I have already upgraded my plan to access the workaround report "Transaction Details By Account". This report does in fact display the payee for Journal Entries, but not by default. You must customize and add "Customer" to the columns displayed on the report.


So, I have Essentials. I can see the Transaction Details by Account, but I do not see Payee as an option

Is this really the plan? I give you $40/month and I can't make a report on who I paid money to?