Quickbook checking is Down!!!

Hey community! I want everyone to know I was informed by several green dot bank agents that they are having technical issues on the backend that said is affecting all customers, where I can not make payments with my quickbook/green dot checking acct.  and they are not able to push account balances and or accurate status’ of transactions to my quickbooks account.  So basically financially blind and can’t pay bills!    I ask when will this will be fixed, I’m told “engineers are working on this with highest priority” then I ask are you going to let me other affected customers  know when the issue is resolved, they respond “no, you will have to call back the next day to find out”  I have been calling everyday for weeks, still not fixed.  I ask how do I manage my transactions, “I was told I could back any time to find out my account balance and status of transactions” Is that the expectation? Because each call takes approx 1-2hours or more!! I get different answers from every agent, agents on the quickbooks side say one thing and the agents on the green dot side say something completely different, and each side is in disbelief of what the other is saying!! But you can’t get them both on a call together. Even when the agent says they will stay on the line after they transfer the call, they don’t and they hang up, I have been on the phone with quickbook and green dot bank representatives for an accumulated 35+ hours in the last few weeks trying to resolve these issues with my account. I have dozens and dozens of pending transactions, going back several weeks, holds in the thousands of dollars for weeks, I have know idea what’s been released to my account, what is and what is not reflected in my account balance. I can’t operate my business like this!!! This is just the worst customer service experience I have ever dealt with!!!