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November 9, 2020
Question

Reverse a Deposit

  • November 9, 2020
  • 1 reply
  • 6 views

We use a back office software that imports our store deposits into QB. A store manager did not deposit the funds into the bank account due to theft.
We have an account for long/short for each store, but I don't know how to reverse the deposit to reflect a shortage, and reconcile the bank statement. 

1 reply

QuickBooks Team
November 9, 2020

Hello there, @ExoticBengal.

 

In QuickBooks Desktop (QBDT), deposits can be removed using the Make Deposits window. When removing the deposit the payment will be removed as well if you are using an Undeposited Funds account. If you plan to deposit the funds at a later time, you can recreate the original payment. However, if you're not using the Undeposited Funds account and plan to make the deposit later, you can leave the original payment for the deposit intact. Otherwise, make sure to manually delete the payment as well.

 

Here's how:

  1. Go to the Banking menu, and then select Make Deposits.
  2. Click Cancel if the Payments to Deposit window opens.
  3. Select the Previous arrow to move the transactions until you find the deposit or payment that you want to remove.
  4. Select the Edit menu, and then Delete Deposit.

For the Undeposited funds:

  1. Go to the List menu, and then select Chart of Accounts.
  2. Double-click on Undeposited Funds.
  3. Select the deposit you want to delete.
  4. Click the Edit menu, and then Delete Payment.

 

You can also read through this article about undeposited funds: Understand how the Undeposited Funds account works.

 

Don't hesitate to drop a comment below if you have other questions. I'm always here to help. Take care!

June 13, 2022

Will deleting the deposit effect my bank reconciliations - i want to make a number of deposit adjustments that were not allocated to the customer through out the past years. So i can get an accurate sales report by customer