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January 15, 2022
Question

TD bank connection

  • January 15, 2022
  • 1 reply
  • 42 views

I cannot connect to my TD Bank account. I go through the process and put in the log in information, which I know is correct and it tells "that didnt work try signing in again" (103). But I know the user information is correct, I copied and pasted it directly from my online banking log in, I have tried several different browsers, and I even reached out to TD bank and was told that the issue was not on their end. Is there a way to put the bank information in manually, or to fix the connection?

1 reply

Fiat Lux - ASIA
Level 14
January 15, 2022

Does your bank have a portal with 2-factor authentication security protocol?

January 15, 2022

Yes it does.  I do not get any sort of prompt for the 2 part though 

January 15, 2022

Utilize MT Online for the time being until they fix it. It is designed to import into any bank or credit card in QuickBooks Online, so there is no specific setting needed. 

https://www.moneythumb.com/?ref=110

 


I’m already paying for quickbooks, why would I pay for another service to use the service I am paying for? I am a startup and don’t have the income to keep paying for services.  I expect the service I am paying for to work appropriately.