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C
cedarridge121
January 15, 2022
Question

TD bank connection

  • January 15, 2022
  • 15 replies
  • 88 views

I cannot connect to my TD Bank account. I go through the process and put in the log in information, which I know is correct and it tells "that didnt work try signing in again" (103). But I know the user information is correct, I copied and pasted it directly from my online banking log in, I have tried several different browsers, and I even reached out to TD bank and was told that the issue was not on their end. Is there a way to put the bank information in manually, or to fix the connection?

15 replies

Fiat Lux - ASIA
Fiat Lux - ASIA
Level 14
January 15, 2022

Does your bank have a portal with 2-factor authentication security protocol?

C
cedarridge121Author
January 15, 2022

Yes it does.  I do not get any sort of prompt for the 2 part though 

G
GoodScout
April 16, 2022

I’m already paying for quickbooks, why would I pay for another service to use the service I am paying for? I am a startup and don’t have the income to keep paying for services.  I expect the service I am paying for to work appropriately.  


Dan has nailed it!

 

Every time you change Intuit products (i.e. Upgrading from QB2019 to QB2020 or QB2022) you have to go back to the TD Bank website and authorize the site to allow the new version of the same software to access your data! 

 

Wow. Simple, yet I wish TD and Intuit could do a better job of letting people know how they do it!

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