Uncategorized income

You need to receive the payment on the invoice, the bank feed will then match your payments. No more uncategorized income.

Thank you for the suggestion.
The invoice shows it paid, and I don't see any option to "receive payment."

Hello, Aaron.

I'm here to share some information about uncategorized income in QuickBooks Online (QBO).

QBO assigns the Uncategorized Income to amounts received when it's unable to figure out how to categorize the transaction. You can always go to your Bank transactions page to select the appropriate category (or account from your chart of accounts).

Here's how:

1. Go to your Bookkeeping and then the Transactions tab and select Bank transactions.
2. Click the tile for the account you want to review.
3. Proceed to the Categorized or Reviewed tab.
4. Click the link in the Added or Matched column to select the right income account. 

For more information about reviewing and categorizing downloaded transactions from your bank account, check out this article: Categorize and match online bank transactions in QuickBooks Online.

To know more about how long it takes to get the money into your bank account when processing customer payments, refer to this article: Find out when QuickBooks Payments deposits customer payments.

Let me know if you still have follow-up questions about uncategorized income or any other concerns. I'll be there to help in any way I can. Have a wonderful day!

In the Sales/Customer Center - Choose Invoices - Do you see your customer listed here?