Transfer not going to bank account

I’m glad that you bring this concern to our attention. I want to help you so you can able to see your funds from the QuickBooks Cash account, barry21.

On average, it takes between 2-5 business days to move money out of your QuickBooks Cash account. The speed depends on how fast your external bank processes the transfer. Since it is not showing up to your bank, I recommend contacting our Support Team to double-check using their support tools. They can securely access your account for further investigation and able to provide you a fix. The following links below are ways to connect with them: Contact Payments Support.

I’ve also attached some resources for more information about QuickBooks Cash account and envelopes:

• Learn more about QuickBooks Cash accounts and the Cash Flow menu
• Use your QuickBooks Cash account

If you have any other questions about the QuickBooks Cash account, please let me know by adding a comment below. I'm more than happy to provide additional assistance. Have a good one!

I just spent over 1.5 hours in 4 different chat sessions and they keep referring me to a different department. The last person sent me back to the first place I started.

I just need to find out why the transfer didn't go through and how to fix it.

Please direct me to the correct department.

Thanks.

We don't want you to feel this inconvenience, @barry21.

I want to make sure your issue with transferring money from QuickBooks Cash account to your bank gets checked. I'd like to redirect you to the best support group available to get this addressed right away.

Considering it has been three weeks since your money didn't transfer to your bank account, I encourage contacting our QuickBooks Payments Team again. I understand that you've already contacted them before, but they're the best support group who can review the transfer.

To reach them, you can use this link. You can also check out this article for another way of reaching out to our QuickBooks Payments team and its support hours: Contact Payments or Point of Sale Support.

You might also want to learn more about QuickBooks Cash accounts and the Cash Flow menu. This helps you get all the details for everything in the Cash Flow menu, including the QuickBooks Cash account and envelopes.

It’s nice to work with you. Feel free to leave a comment below if you need further assistance managing your QuickBooks Cash account.

OK this is getting ridiculous!! I just spent another hout in chats and got bounce through 3 of them and then the last one gave me a phone number for Green Dot Bank and after waiting on hold for 15 minutes they told me they can't help me.

Now What?'

The fact remains the same. The money has not transferred from my QuickBooks Cash account!