Quick Books UPS shipping

Worked perfectly. (Though it failed with an older. I had to find our most recent invoice.)

Thank you.

Thanks for getting back to us, mrand90706.

I appreciate your effort for following the steps provided by my colleague which helps resolved your concern. Please know that you're always welcome to post here in the QuickBooks Community if you have any other concerns. We're always here to help you out. 

Wishing you and your business continued success. 

As this method works, but when you log out the next day same problem. I have been in contact with QB but can not resolve the problem.  We have 5 licences and use multi user mode and the first person that logs in can ship and it dose not recognize other 4 licences.  Before the upgrade to windows 10 we could trick the shipping manager by changing the date forward. Windows 10 does not allow that. This has been going on for 3 months and no one has the answer.

I've been trying to set up my existing UPS Shipping account within QB Enterprise Desktop.  I've entered all the fields according to the instructions and invoice, but when I click "next" I receive the following error:

"Account Registration Failed"

"Missing or invalid password [9670011]"

There was no prompt to enter a password within the set up manager. 

UPS and QB help desk were not helpful in resolving this error.  Can anyone assist?

The error occurs because UPS no longer supports the Shipping Manager software in QuickBooks, ACMN. We're currently in the process of switching providers, and I'll elaborate on the specifics below.

Establishing new connections to UPS accounts is unattainable since QuickBooks Desktop Enterprise no longer has a direct integration with UPS Shipping Manager. If you haven't set up shipping with your carrier, you won’t be able to do so until we launch our new Shipping Manager experience in May. With this, there will be a new notification in QuickBooks regarding this upcoming experience.

For more details about the new and improved shipping experience, refer to this article: Get ready for a new shipping experience in QuickBooks Desktop.

In the meantime, I suggest generating shipping labels directly through the UPS website. 

Additionally, consider organizing and managing your inventory, as this can assist with your shipping through this guide: Set up Advanced Inventory in QuickBooks Desktop. 

Furthermore, monitor your product costs to factor in shipping, customs duties, insurance, and miscellaneous items through this reference: Calculate landed costs in QuickBooks Desktop Enterprise.

If you need additional assistance with the shipping or inventory functionalities, add them in the comments below. Do you also need help with editing or updating items? Let us know, and we'll provide you with guidance.

Good Day,

We need the old shipping manager in order to process a freight collet shipment, the new shipping manager does not support freight collect shipments.  However we cannot register the old shipping manger because of the "Missing or Invalid Password [9570011]" error .  How do we work around this since there is no where to enter a password, the only registration option is to enter a UPS invoice's info and control ID?

Thanks in advance

Thank you for sharing a screenshot, mrxtreme28.

The error you encountered occurs as the old Shipping Manager is no longer supported.

However, since freight collect shipments aren’t available in the new experience, I recommend using the Feedback button in the Shipping Manager to suggest adding this feature. By doing so, you can help us improve the system to meet your needs.

Also, you'll need to update QuickBooks Desktop (QBDT) to the latest release if you’d like to switch to the new shipping experience. Once the update is complete, download your shipping data and set up the new Shipping Manager to continue processing shipments. Here's an article for additional reference: Get ready for a new shipping experience in QuickBooks Desktop.

For further questions about shipping management, leave a comment below.