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MariaSoledadG
QuickBooks Team

Paystub Passwords

I can see how you want to email your employees' paystubs at once, AVoll.

 

You'll want to let our product team know that being able to email paystubs at once will save time and benefit your business. To do so, you can check out our Customer Feedback page so you can send your request from there. You can click on the Give feedback option highlighted in yellow. I've attached a screenshot for your guide:

 

 

Furthermore, QuickBooks Workforce is one of the best ways for your employees to access their paystubs and W-2s anytime. For more information on how to invite your employee and upload paychecks, learn from this article for your reference: View Your Pay Stubs, Time Off, And Year-To-Date Pay In QuickBooks Workforce.

 

Please get back to us if you have any other concerns when sending paystubs. We'll always be right here to get you covered.

2753467562345647
Level 1

Paystub Passwords

It is what we have to do

2753467562345647
Level 1

Paystub Passwords

Thanks but I'm not very interested right now I just came to this website because it seemed interesting but thnk you for the offer.

2753467562345647
Level 1

Paystub Passwords

I don.' know I will get back to you as soon as I get it figured out.

Lisa Bolduc
Level 1

Paystub Passwords

That is not working on my end 

His name is Doug Kim and kim**** did not work please help

Lisa Bolduc
Level 1

Paystub Passwords

I have an Employee with the name if Doug Kim and its not accepting his password kim**** because his last name only has 3 Characters.  Please help 

Lisa Bolduc
Level 1

Paystub Passwords

What do you do when the Employee's name is Doug Kim ?????

 

I tried kim**** and that did not work

Lisa Bolduc
Level 1

Paystub Passwords

This does NOT WORK our employees name is Doug Kim and he entered kim**** and it did not open???

Lisa Bolduc
Level 1

Paystub Passwords

That does not work

 

Our employees name is Doug Kim and kim**** does not open the Protected Pay Stub Email

Lisa Bolduc
Level 1

Paystub Passwords

Did you ever get a response for this issue I am having the same issue

Lisa Bolduc
Level 1

Paystub Passwords

This is not working for me Doug Kim kim**** is not opening his paystub

AileneA
QuickBooks Team

Paystub Passwords

Hello, Lisa Bolduc. 

 

​QuickBooks desktop requires you to use complex passwords. It’s simply a password that contains at least 8-16 characters with at least one number, one uppercase letter, one lowercase, and a special character. Also, the the password must not contain the username and vice versa. 

 

You need to follow the required password in QuickBooks to successful log-in. 
 

Here's an article that will give you the lists of password requirements to use: Password security for QuickBooks Desktop

 

Let me know if you're able to change the password and log in successfully. You can also reply back to me if you have follow-up questions. 

krissy
Level 2

Paystub Passwords

Try ****kim. Hopefully it might work. 

OmniC
Level 1

Paystub Passwords

What if the employee's last name only contains 3 letters

DivinaMercy_N
Moderator

Paystub Passwords

Thanks for joining this thread, @OmniC. I want to ensure your employee can access the emailed pay stub.

 

There's a change in password requirements for QBDT 2018 and later versions. Please refer to the following information below:

 

  • The first three characters of the employee’s last name followed by the Employee’s Date of Birth in MMDDYYYY format.
  • If your employee’s last name is shorter than 3 characters, they can use the whole last name. Do not append the first name to it. The characters are always lowercase. The only time an employee's password would contain an uppercase character is if the first character of the employee's last name was an extended character. QBDT does not convert extended characters to lowercase
  • Any non-alpha character is removed from the last name (no dashes, spaces, etc.) when building the password.

 

For reference, read this article: Email pay stubs, T4s, and RL-1s from QuickBooks Desktop. Please know that it is for QBDT CA users but the steps can be also applied to QBDT US customers. 

 

Your employees can also access their pay stubs and W-2s through the web. To do so, you'll have to send them an invite to create their QuickBooks Workforce account. 

 

I'll be right here to provide additional help if you encounter any issues sending paystubs to your employees. Please don't hesitate to reach out to us again. Have a great day ahead and stay safe. 

BigRedConsulting
Community Champion

Paystub Passwords

@DivinaMercy_N  RE: There's a change in password requirements for QBDT 2018 and later versions. Please refer to the following information below:

  • The first three characters of the employee’s last name followed by the Employee’s Date of Birth in MMDDYYYY format.

"Please know that it is for QBDT CA users but the steps can be also applied to QBDT US customers."

 

This is incorrect. I have the latest release of Enterprise 23.0 and US QuickBooks uses the last four digits of the SSN, as evidenced by the message it still puts up, as it always has. I also checked the latest releases of Enterprise 20.0, 21.0, and 22.0. They all still use the last four digits of the SSN:

 

PaystubPasswordRules.JPG

 

Why do I know this when you don't?  Maybe if you used QuickBooks and tried it, then you wouldn't offer bad advise?  I know it seems like a lot to ask, but it's really not.

kimxto
Level 1

Paystub Passwords

QuickBooks automatically generates a password for each employee and email. Take note of the passwords so you can give them to the recipients

kimxto
Level 1

Paystub Passwords

When I enter low case employee first 3 letters of last name and dob 00000000 format it is not working as the password to access the paystubs I emailed them in Quickbooks?  I have 2023 version.  Thx

Kevin_C
QuickBooks Team

Paystub Passwords

Glad to have you join this thread, kimxto. I'll share information to help you determine the paystubs password in QuickBooks Desktop (QBDT).

 

In QBDT, we can send each pay stub as a password-protected PDF to your employees' email addresses. Suppose the employee’s last name is shorter than four characters. In that case, the program will use the whole last name with no additional characters added, plus the last four digits of the SSN.

 

For example: 

 

Name: John Kid                       

SSN: 012-34-5678                     

Pay Stub Password: kid5678

 

Please note that this is system-generated information and can't be disabled due to employee privacy issues. You can check out this article to learn more about this process: Email pay stubs from QuickBooks Desktop.

 

Furthermore, you can check out these troubleshooting steps in case the issue persists:

 

  • Check employee name setup for non-alpha characters or spaces.
  • Attempt this process with a different employee and see if you get the same results.
  • Resubmit the pay stub.
  • If all else fails, delete and recreate the paycheck and attempt again.

 

Additionally, check out this article that'll help you keep track of your payroll and employee expenses in QBDT. This will help you focus on the information that matters most to your business: Customize payroll and employee reports.

 

Feel free to reach out to me again if you have any other concerns or follow-up questions about managing your QBDT account. I'll be here and ready to help anytime. Have a good one!

CalvinMusk
Level 1

Paystub Passwords

for 2022 desktop version requires us to use the first three digits of last name, then our date of birth, month, day, year. so feb 21 2000 02212000

CalvinMusk
Level 1

Paystub Passwords

umm our require us to use the first three digits of last name, then our date of birth, month, day, year. so feb 21 2000 02212000

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