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Rightoway
Level 2

QBO posting Billable time without link to payroll

he QB time tracking feature where employees have to toggle between projects and Internal is not working for us. We are trying to set it up where only the daily clock in / out integrates for payroll and all billable time to clients projects is excluded from payroll and is only used to track time in projects for invoicing. Does none have this problem can share your work around? Current if employees clock in and out for the day 8 hours, then log billable time 8 hours, when it submits to payroll I have to manually deduct the billable time from the total time worked. I don’t like doing this for several reasons but the most obvious is it may case a DOL audit issue. I have tried called QB online support, Qb time Support and Payroll support and all come back to the same conclusion of manually entering time for projects and then manually enter the internal time. We want to keep the gps tracking for mileage and expenses and when this time is adjusted or manual we lose the data. I am about ready to cancel QB time and payroll and use an outside provider. Then add employees to QB online as time tracking only to be able to add billable time to projects. Any suggestions would be greatly appreciated, and wondering if QBO can customize this setting to work for us?

1 Comment 1
CharmieH
QuickBooks Team

QBO posting Billable time without link to payroll

Thank you for providing such detailed information, @Rightoway. I truly understand how frustrating and time-consuming this situation can be, and I appreciate your patience.

 

Currently, QuickBooks does not offer the ability to customize settings specifically to meet the unique preferences you've outlined.

Please note that the resolutions provided by our Support team, as you mentioned above, are the recommendations we can offer at this time.

 

However, I would encourage you to explore third-party services that can provide the specific functionality you're looking for.

 

If you have additional questions, feel free to add a comment below. We're here to ensure you get the most out of our service.

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