Question

941 efile

Forum|Forum|4 years ago
January 4, 2022
8 replies
15 views

So, I submitted my 941 efile almost 3 days ago and it still says submitted to intuit. I have called a few times and the only answer I get is that it is still processing and wait 10 days. It has never been this way, I submit to intuit and it says submitted to intuit and within 24 hours (usually much quicker) it will say submitted to agency and the agency accepted or rejected. The QBDT website says same thing so its like my submission is stuck within intuit and not being submitted to agency. Both people I spoke with QBDT said it was an IRS issue to pass the issue off. It's not an IRS issue it hasnt' been sent to the IRS yet, it's still with Intuit. QBDT website even gives the process. I can't re-efile as QBDT wont' let me do that.

QuickBooks Desktop

M

Maybelle_S

QuickBooks Team

Looks like this is a duplicate post, @monikalynn.

Let me route to the post where my colleague answered a similar post. You can click here.

I've got you this helpful article for ideas about how you can manage your payroll: Help Articles for QuickBooks Desktop Payroll.

If there's anything else that I can help you with, let me know in the comments. I'll be happy to help.

M

monikalynnAuthor

Good Morning and thank you for responding, however this is not about payments as I stated this is my efile 941 quarterly report. All my other efiles sent at same time, for state and w/2,W3 went thru fine. In my research the progression one efile is submitted it

submit to intuit

submitted to agency

agency accepts or rejects

My 941 quarterly report is stuck at the submitted to intuit stage and has NOT been submitted to agency IRS yet? Why, no one I talked to can tell me. I have tried now 4 times and no one can answer, they say wait. it does not take over 72 hours. Someone from a higher level was to call me back yesterday and NEVER did.

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monikalynnAuthor

Thank you for the response. It has been over 72 hours now and all my other efile have been accepted. I need to know what to do if it continues to sit at submitted to intuit and doesnt move to be submitted to agency? I have been using QB for 20 years so I know the routine but when I call I only get a call back from someone who DOES not have any answers and won't look up what the issue is. I have asked for call backs from supervisor and it DOES NOT HAPPEN

Someone from QB sent me a phone number in a private message to another company [phone number removed] data service solutions. Very expensive- is this normal

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