Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
April 30, 2019
Solved

duplicate payroll item

  • April 30, 2019
  • 11 replies
  • 55 views

Last week, my state withholding payroll item appeared multiple times (4) for one employee only. I was able to get rid of two of them, but the one extra kept reappearing every time I deleted it. I made a manual adjustment to his net check for that week only, but the problem is not solved. As I will have to manually adjust the payroll liability every week as well. Who can help with resetting this payroll item for this one employee?

Best answer by PreciousB

Thanks for sharing the complete details of your concern, SherrylB.

 

I can help make sure the state withholding payroll item won't show multiple times on the paycheck.

 

This happens when the duplicate tax item is added on the Other tab of the employee's profile. Let's delete it to fix the issue.

 

Here's how:

  1. Go to the Employees menu, then choose Employee Center.
  2. Double-click the employee's name.
  3. Choose the Payroll Info tab.
  4. Click Taxes.
  5. Select Other.
  6. Delete the duplicate tax item.
  7. Click OK.

Please check the screenshots below.

 

 

Once done, delete or void and recreate the paychecks if you haven't sent them as Direct Deposit or if you have not handed out the paycheck to the employee. Otherwise, you're right that we have to enter an employee liability adjustment to correct the tax amount.

 

This should get you moving forward again. Let me know how it goes or if you have follow-up questions about this. I'll be here and ready to help anytime. Have a good one.

11 replies

PreciousB
PreciousBAnswer
Level 6
April 30, 2019

Thanks for sharing the complete details of your concern, SherrylB.

 

I can help make sure the state withholding payroll item won't show multiple times on the paycheck.

 

This happens when the duplicate tax item is added on the Other tab of the employee's profile. Let's delete it to fix the issue.

 

Here's how:

  1. Go to the Employees menu, then choose Employee Center.
  2. Double-click the employee's name.
  3. Choose the Payroll Info tab.
  4. Click Taxes.
  5. Select Other.
  6. Delete the duplicate tax item.
  7. Click OK.

Please check the screenshots below.

 

 

Once done, delete or void and recreate the paychecks if you haven't sent them as Direct Deposit or if you have not handed out the paycheck to the employee. Otherwise, you're right that we have to enter an employee liability adjustment to correct the tax amount.

 

This should get you moving forward again. Let me know how it goes or if you have follow-up questions about this. I'll be here and ready to help anytime. Have a good one.

January 30, 2023

I am having the same issue but with contractors. Can you help with this?

Angelyn_T
Moderator
January 30, 2023

Hi, @SMDESIGNBUIlD.

 

Thank you for joining the thread. I love to share with you the right amount of resolution today. However, I'd like to ask some questions for me to do so. If I may ask, are you referring to the items or accounts used when you record transactions for your contractors? Can you provide a screenshot of your issue or concern regarding the duplicate item?

 

Your reply is much appreciated. Just leave a comment below. Keep safe always!