Manage Payroll Cloud Services

Forum|Forum|3 years ago
December 14, 2022
4 replies
38 views

In QB, I am set up as a Secondary Admin for Intuit Account User Management. I also have roles as Payroll Manager and Payroll Processory. However, I am unable to access the Manage Payroll Cloud Services link so that I can invite our employees to use the Intuit Workforce portal. The error message I receive is shown below. What role do I need to have in order to access Payroll Cloud Services link?

QuickBooks Desktop

JessT

Moderator

Hi RWRobbins,

Hope you're having a wonderful day!

Only the primary admin or an external accountant user can manage the Payroll Cloud Services. I recommend having the admin login to QuickBooks, so you can add employees to your Workforce account.

Feel free to go back to this thread if you have any other concerns. Take care!

dhickin2

That makes no sense. Payroll manager should be able to do all aspects of their job. You are going to burden a higher level of staff to send out an invite??

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