Question

payment issues

Forum|Forum|1 year ago
July 25, 2024
2 replies
0 views

My client said - he has paid my payment on Monday. via direct deposit.

He has the same day lead time.

Today is thursday and still I haven't received any payment notification from qbo and no idea on where's the payment? Another scam by QBO?

Your support team is useless I would say. they are just closing the chat.

QuickBooks Self-Employed

G

GebelAlainaM

QuickBooks Team

Greetings, Samarth.

It appears that you have made two posts in this forum. Kindly click the following link to be taken to my colleague's response to the original post: https://quickbooks.intuit.com/learn-support/en-us/employees-and-payroll/re-why-haven-t-[…]irect-deposit-email-notification/01/1468005/highlight/true.

You can always come here and post any other questions you may have. I hope you have an amazing day!

S

samarthsikotara-Author

I have contacted your support team a total of 1000+ times.

They are not helping me at all. I am not getting any response, my payment. zero help.

Is this another scam going on? You have stolen my hard earned money.

My client has said - Money has been debited from my client's on Monday.

Today is thursday.

My money has been stolen by you - Quickbooks team.

I have no idea how this scam is being operated.

S

samarthsikotara-Author

it's Friday now.

Monday - Friday : Still I haven't received the payment. You have scammed me for sure.

I am the vendor. My client has sent the money on monday and today it's friday.

No sign of where the payment is. Total disaster. You should stop scamming people. Cheater

J

JDKTaxSvcs

Yes I have the same issue. They told me that the payment was processed on 7/18 and then when I called today was told that my QuickBooks merchant account wasn't complete then to come back and say that my payment is pending. Like which one is it. I checked my QBO, QBOA and GoPayment account all are saying different things.

I just want to receive my money that's all....

R

RhoiceW

QuickBooks Team

Hi there, JDKTaxSvcs and samarthsikotara. I can help you contact our support team to check why your funds haven't been reflected in QBO yet.

I suggest contacting our QuickBooks Online Support team. They can check the status of your payment, which we're unable to do here in the Community. You can also schedule a callback or initiate a chat.
Here's how:

Sign in to your QuickBooks Online company.
Select Help (?).
Select Contact Us and choose a way to connect with us:

Start a chat with a support expert.
Get a callback from the next available expert.

Furthermore, refer to this article to learn what to do if you get an error message about direct deposit limits in QBO: Get help if you’re over a direct deposit limit in QuickBooks Payroll.

Comment on this post if you still have concerns about direct deposits. I'm always here to help you.

S

samarthsikotara-Author

You literally need to re-look at what i mentioned. Hope you know english very well.

I have contacted your support team a total of 1000+ times.

They are not helping me at all. I am not getting any response, my payment. zero help.

Hope it's easy to understand in this simple english. You are running scammers company. Again where's the payment?

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